Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jonita Downey

Lake City,FL

Summary

Patient-focused Coordinator equipped with customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts.

Overview

37
37
years of professional experience

Work History

Medical Record - Clinical Coordinator

UF Shands Homecare
Gainesville, FL
11.2017 - 06.2023
  • Answering switchboard directing calls, scanning documents, verifying insurance, authorization for home care, billing and working accounts.

Medical Receptionist - Billing Clerk

Lake Shore Medical Group
Lake City, FL
09.2015 - 11.2017
  • Answering phone calls, scheduling appointments, verifying insurance, scanning documents, creating charts, managing medical records, billing hospital and nursing home visits, balancing daily close, and deposit.

Financial Services Representative

Cancer Care of North Florida
Lake City, Florida
03.2007 - 09.2015
  • Code and bill charges for office visits, labs and chemotherapy, transmitted claims, billed Medicaid on portal, Medicaid Share of Cost, upfront collections, balanced cash drawer, verified insurance, referrals, authorizations, and reviewed charts.

Patient Coordinator-Radiology, Sleep Lab

Lake City Medical Center
Lake City, Florida
07.1986 - 03.2007
  • Answering phone calls, scheduling appointments, verifying insurance, faxed reports, compiled charts, verified daily charges, created new charge codes, released patient reports and film/disc, created and programmed new computer systems for department, maintained terminals and printers, tech and clerical support.

Education

CNA - Certified Nursing Assistant

Riveroak Technical College
Live Oak, FL
04-2021

High School Diploma -

Lafayette High School
Mayo, FL
06-1978

Skills

  • Patient flow coordination
  • Developing training programs
  • Computerized charting
  • Medical Records Management

References

References available upon request.

Timeline

Medical Record - Clinical Coordinator

UF Shands Homecare
11.2017 - 06.2023

Medical Receptionist - Billing Clerk

Lake Shore Medical Group
09.2015 - 11.2017

Financial Services Representative

Cancer Care of North Florida
03.2007 - 09.2015

Patient Coordinator-Radiology, Sleep Lab

Lake City Medical Center
07.1986 - 03.2007

CNA - Certified Nursing Assistant

Riveroak Technical College

High School Diploma -

Lafayette High School
Jonita Downey