Jonnae Johnson

A postal expeditor's job is to coordinate the loading, unloading, and dispatch of mail to ensure it's handled quickly and properly. Their duties include:

• Coordinating dock activities: Ensuring mail is loaded, unloaded, and scanned on time, and that it's routed and dispatched according to schedules
• Communicating with mail handlers: Facilitating the movement of mail between processing operations, the dock, and the vehicles being loaded and unloaded
• Ensuring proper labeling: Making sure mail is labeled, closed, routed, and dispatched correctly
• Arranging for mail transport equipment: Ensuring the right equipment is available for transporting mail
• Examining mail loads: Checking that mail loads on vehicles are safe and within utilization guidelines, and reporting any irregularities to their supervisor
• Customer service: Greeting customers, answering questions, and providing assistance with products, sales, and promotions
• Selling products: Selling postage stamps, money orders, postal cards, and stamped envelopes
• Processing mail: Receiving, sorting, and preparing mail for dispatch
• Handling packages: Weighing packages, applying postage, and placing mail in bags or pigeon holes
• Completing forms: Filling out forms for changes of address, lost or stolen mail, and special services
• Resolving issues: Responding to complaints about mail theft, delivery problems, and lost or damaged mail
• Renting post office boxes: Registering and renting post office boxes to customers
• Maintaining the retail lobby: Setting up and arranging displays to present a good appearance to customers