Jonnay Johnson
San Leandro,CA
Summary
Dynamic and dedicated professional with a strong background in childcare at Bananas Ink, demonstrating exceptional patience and empathy. Proven ability to foster relationships with families while ensuring child safety and maintaining cleanliness. Skilled in cash handling and customer service, consistently enhancing the shopping experience and achieving high customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Childcare Provider
Bananas Ink
01.2023 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Cashier
Bens Burgers
05.2023 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Inventory Stocker
Macys Department Store
10.2023 - 02.2024
- Expedited order fulfillment processes through proficient picking, packing, and shipping tasks as needed to meet deadlines.
- Maintained a clean and organized warehouse, resulting in improved productivity and safety compliance.
- Improved customer satisfaction by ensuring shelves were consistently stocked with accurate merchandise quantities and placements.
- Optimized warehouse space utilization by rearranging storage areas according to product demand and size requirements.
Retail Sales Associate
Proper Fashions
10.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Coordinated with stock team to expedite restocking of high-demand items.
Placement Coordinator
Greg Harris
01.2015 - 02.2022
- Conducted thorough candidate assessments to determine skills, strengths, and areas for improvement, ensuring successful placement in appropriate roles.
- Conducted regular follow-ups with placed candidates to ensure ongoing success in their new roles while addressing any concerns promptly.
- Built strong relationships with hiring managers by providing timely updates on candidate status and availability, leading to improved communication and collaboration.
- Maintained accurate records of all candidate interactions as well as job openings managed throughout the placement process.
- Improved data accuracy within applicant tracking systems through regular audits, reducing errors and increasing overall system reliability.
Education
Fremont High School
Oakland, CASkills
- Patience and empathy
- Childcare
- Safety
- Time management skills
- Customer service excellence
- Professionalism and courtesy
- Cash handling expertise
- Warehouse safety
- Loading and unloading
- Maintaining cleanliness
- Shelf stocking
- Creativity and innovation
- Teamwork and collaboration
- Retail sales
Certification
- Food handlers
Timeline
Inventory Stocker
Macys Department Store
10.2023 - 02.2024
Cashier
Bens Burgers
05.2023 - 02.2025
Childcare Provider
Bananas Ink
01.2023 - Current
Retail Sales Associate
Proper Fashions
10.2022 - 01.2023
Placement Coordinator
Greg Harris
01.2015 - 02.2022
Fremont High School
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