Jonni Reuther
Charlotte,NC
Summary
Well-qualified Human Resources Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
HR Generalist
Ascendum Machinery, INC
12.2023 - Current
- Assisted in the implementation of performance review cycle.
- Supported and traveled to seven branches between ND, TN, and NC.
- Partnered with management and employees to build strong relationships.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
HR Generalist
McKenney's Inc.
07.2023 - 12.2023
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave, and employee assistance
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures
- Collaborated with managers to identify and address employee relations issues
- Developed and monitored employee recognition programs
- Worked local sheet metal and pipe fitting unions for hiring needs
- Assisted union and nonunion employees with leave of absence requests.
Human Resources Generalist
The Home Depot
08.2021 - 07.2023
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits
- Managed new-hire orientation and basic recruiting tasks for best-in-class talent identification
- Met with staff to resolve difficult situations related to performance and conflict management
- Implemented and supervised orientation procedures for new hires
- Coached managers through employee engagement, documentation, discipline, and performance improvement plans
- Conducted confidential investigations of discrimination, harassment, and workplace violence
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally compliant workplace
- Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
Human Resources Coordinator
The Home Depot
09.2020 - 08.2021
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
- Maintained human resources information system and kept employee files up to date and accurate
- Completed background and reference checks to facilitate hiring and onboarding of employees
- Managed employee inquiries and complaints regarding policy and benefits issues
- Conducted new employee onboarding and provided ongoing orientation training
- Supported employee relations, cultivating retention with welcoming and inclusive work culture
- Completed employee employment verifications and unemployment paperwork prior to hire or termination
- Collaborated with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Fostered positive work environment through comprehensive employee relations program
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
- Discovered and resolved complex employee issues that affected management and business decisions
- Distributed employee engagement surveys to identify areas of improvement
- Instructed senior leaders on appropriate employee corrective steps.
Front End Supervisor
The Home Depot
10.2019 - 09.2020
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
- Trained team members in successful strategies to meet operational and sales targets
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Human Resources Specialist
Compare.com
02.2016 - 10.2019
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave, and employee assistance
- Managed payroll processing and benefits to compensate employees for service rendered
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures
- Reviewed and screened applicant resumes to identify qualified candidates
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures
- Oversaw and managed hiring process and assisted human resources
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport
- Conducted workplace compliance training to reduce liability risks and operate effectively
- Developed and implemented onboarding and orientation programs for new employees
- Administered employee benefits programs and assisted with open enrollment
- Created and delivered HR training sessions to staff, managers, and executives.
Customer Service Desk Associate
The Home Depot
04.2009 - 02.2016
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Investigated and resolved customer inquiries and complaints quickly
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Responded proactively and positively to rapid change
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Bachelor of Science in Psychology - Psychology
Virginia Tech
Blacksburg, VA05.2025
Skills
- Performance Management
- Performance Evaluations
- Recruitment
- Employee Relations
- Employee Programs
- Diversity Programs
- In-Depth Knowledge of HR Compliance
- HR policies and procedures
Timeline
HR Generalist
Ascendum Machinery, INC
12.2023 - Current
HR Generalist
McKenney's Inc.
07.2023 - 12.2023
Human Resources Generalist
The Home Depot
08.2021 - 07.2023
Human Resources Coordinator
The Home Depot
09.2020 - 08.2021
Front End Supervisor
The Home Depot
10.2019 - 09.2020
Human Resources Specialist
Compare.com
02.2016 - 10.2019
Customer Service Desk Associate
The Home Depot
04.2009 - 02.2016
Bachelor of Science in Psychology - Psychology
Virginia Tech
Similar Profiles
Adam KimzeyAdam Kimzey
SR Field Technician at Ascendum MachinerySR Field Technician at Ascendum Machinery
SCOTT LEESCOTT LEE
LEEBOY PRODUCT SUPPORT MANAGER at ASCENDUM MACHINERYLEEBOY PRODUCT SUPPORT MANAGER at ASCENDUM MACHINERY
HUNTER DOLIVEHUNTER DOLIVE
Field Service Technician at Ascendum MachineryField Service Technician at Ascendum Machinery