Jonnie Federico
Kingman,AZ
Summary
Versatile professional offering many years of experience in hospitality environments. Skilled in coordinating front desk operations to meet both guest and business needs. Service-oriented professional possessing professional phone demeanor and strong communication abilities.
Overview
2026
2026
years of professional experience
Work History
Night audit/Hotel Front Desk Agent
Mohave hospitality LLC
Kingman, Arizona
06.2022 - 02.2026
Handled guest inquiries and resolved issues to enhance overall guest satisfaction.
- Greeted guests warmly and ensured smooth check-in and check-out processes.
- Managed reservations using hotel management software to maintain accurate records.
- Assisted guests with inquiries, providing information about hotel services and local attractions.
Manager
Motel milford
Milford, Utah
02.2019 - 05.2022
- Guest relations
- Answer phones
- Make reservations
- Check guests in/out
- Computer skills
- Laundry
- Housekeeping
- Open/close motel
Housecleaning
Self Employed Services
Phelan, California
- Cleaned residential spaces, ensuring high standards of cleanliness and organization.
- Managed cleaning supplies, maintaining inventory and restocking as needed.
- Developed personalized cleaning plans based on client preferences and requirements.
Caregiver
Selfemployed
Bellflower, California
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications and monitored health conditions as required.
Education
Western High School
Anaheim, CASkills
- Front desk operations
- Reservation systems
- Customer service
- Conflict resolution
Timeline
Night audit/Hotel Front Desk Agent
Mohave hospitality LLC
06.2022 - 02.2026
Manager
Motel milford
02.2019 - 05.2022
Housecleaning
Self Employed Services
Caregiver
Selfemployed
Western High School