Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonnie Michelle Seidman

Lake Wales,FL

Summary

Accomplished professional with a proven track record at Wal-Mart Supercenter, enhancing customer satisfaction through meticulous order accuracy and effective complaint resolution. Skilled in customer engagement and problem-solving, I significantly contributed to operational excellence and positive customer relations. Expert in scheduling and office organization, my approach consistently drives results and exceeds expectations. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

12
12
years of professional experience

Work History

Online Grocery Associate

Wal-Mart Supercenter
08.2016 - 04.2019
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.

Bakery Worker

Wal-Mart Supercenter
04.2008 - 08.2016
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.

Front Desk Receptionist

Performance Tinters
11.2006 - 06.2007
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

High School Diploma -

Roosevelt Academy
Lake Wales, FL

Skills

    Customer Engagement

    Flexible scheduling

    Order Accuracy

    Complaint resolution

    Customer Service

    Customer Relations

    Problem-solving skills

    Appointment Scheduling

Timeline

Online Grocery Associate

Wal-Mart Supercenter
08.2016 - 04.2019

Bakery Worker

Wal-Mart Supercenter
04.2008 - 08.2016

Front Desk Receptionist

Performance Tinters
11.2006 - 06.2007

High School Diploma -

Roosevelt Academy
Jonnie Michelle Seidman