Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jonny Naranjo Enciso

Davenport,FL

Summary

Versatile professional with a robust background at Jop Properties LLC, excelling in multi-family property management and customer service. Demonstrated success in enhancing tenant relations and streamlining operations, leveraging exceptional communication skills and QuickBooks expertise. Proven track record in team building and significantly improving client onboarding processes.

Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, Real estate investments and tenant relations. Known for reliability, problem-solving, and achieving goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Property Manager

Jop Properties LLC
01.2020 - 11.2023
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Real Estate Transaction Coordinator

JOP Properties LLC
01.2020 - 11.2023
  • Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
  • Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
  • Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
  • Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.

Sales Associate

Jop Properties LLC
01.2020 - 11.2023
  • Built relationships with customers to encourage repeat business.
  • Utilized data analysis tools to assess sales performance metrics, identifying areas for improvement and implementing targeted strategies accordingly.
  • Maintained accurate records of transactions, invoices, and payments for smooth financial operations.

Accounting Assistant

Jop Properties LLC
01.2020 - 11.2023
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
  • Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
  • Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.

Sales Representative

Priority Cargo & Logistics
03.2018 - 12.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Managed import and export of hazardous materials in compliance with applicable laws and regulations.
  • Prepared shipping documentation, maintaining compliance with US Customs and international regulations.

Education

High School Diploma -

Felix Varela Senior High School
Miami
06-2016

Skills

  • Customer service-focused
  • Exceptional oral and written communication skills
  • Tenant relations
  • Multi-family property management
  • Task management
  • Social media integration
  • Team building
  • Client onboarding
  • Multitasking
  • Bookkeeping
  • Quickbooks expertise
  • Accounting and bookkeeping

Certification

  • Notary Public License - Texas Secretary of State or equivalent authority.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Property Manager

Jop Properties LLC
01.2020 - 11.2023

Real Estate Transaction Coordinator

JOP Properties LLC
01.2020 - 11.2023

Sales Associate

Jop Properties LLC
01.2020 - 11.2023

Accounting Assistant

Jop Properties LLC
01.2020 - 11.2023

Sales Representative

Priority Cargo & Logistics
03.2018 - 12.2019

High School Diploma -

Felix Varela Senior High School
Jonny Naranjo Enciso