Jonson Nelson
Kalamazoo,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Communicates well with people of all ages and backgrounds. Reliable business professional with experience in project management. Excellent at identifying areas for improvement and suggesting strategies to help businesses reach goals while introducing efficient systems and processes.
Overview
11
11
years of professional experience
Work History
System Specialist Health Information
Western Michigan University
04.2022 - Current
- Develops and implements business processes to standardize workflows for multiple departments
- Manages and monitors outgoing and incoming health data ensuring alignment under HIPPA regulations
- Manages HIPPA compliance among Facility Staff, coordinates and files incident reports for all violations
- Developed updated Training Management System
- Tracks training compliance of staff facility-wide
- Implemented, trained, and migrated over 90 staff members across 7 departments into new Electronic Health Record System through coordinating weekly meetings between staff, department directors, and vendors
- Worked to make isolation and quarantine processes as comfortable and understandable for students needing to relocate and isolate from campus
Event Host for On-Camera and Live Presentations
Contracted
- Hosted multiple on-stage live gaming events such as Super Smash Bros. Ultimate College Tour and Nintendo Live 2023
- Media trained as product spokesperson for Nintendo products and event execution which includes interviews for live news outlets, GameStop TV, and media influencers.
- Coordinated schedules and timelines for events.
- Liaised with marketing and PR colleagues to promote special events.
- Managed event logistics and operations.
Event Manager
The Marketing Arm
01.2014 - 01.2020
- Developed and executed training processes to educate staff on hardware and software messaging in line with Nintendo’s standards over 8 national promotional tours and 20+ promotional events
- Coordinated insight reporting based on consumer sentiment during event participation to monitor and improve quality of processes
- Aided in development and coordination of Nintendo Switch Preview and Launch Tours with both media and general consumers
- Led setup production and tear down of marketing events, that included preparation of video game systems, local networks, and audio systems
Nintendo Brand Ambassador
01.2013 - 01.2014
- Delivered key messaging on hardware and software demonstrations to continually differing demographics on weekly basis
- Matched and mirrored consumers of all ages, backgrounds, and experiences to explain complex technology
- Liaison for VIP guests, media, and influencers at high profile video game expos such as E3, San Diego Comic Con and PAX
Education
No Degree - Japanese
Western Michigan University
Kalamazoo, MI06.2026
High School Diploma -
Hudsonville High School
Hudsonville, MI06.2010
Skills
- Organized mindset focusing on schedule management between multiple departments
- Excellent communication skills and public speaking when working with cross-functional teams including Media Trained
- Relatable and effective when explaining complex topics to people of all levels of education or experience
- Efficient at working in fast-paced environments with strong situational adaptability
Affiliations
Provided a variety of support including student outreach, technical support, scheduling, and administrative work to Sindecuse Health Center and other WMU departments
Performed COVID testing and contact tracing on a large scale across the Western Michigan University community
Coordinates and presents insight reporting based on quantitative and qualitative data to teammates and executive management
Event Manager with 6+ years experience, managing experiential marketing events for major tech companies
Product Specialist that delivered knowledgeable and engaging product demonstrations
Timeline
System Specialist Health Information
Western Michigan University
04.2022 - Current
Event Manager
The Marketing Arm
01.2014 - 01.2020
Nintendo Brand Ambassador
01.2013 - 01.2014
Event Host for On-Camera and Live Presentations
Contracted
No Degree - Japanese
Western Michigan University
High School Diploma -
Hudsonville High School
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