Jontae Ortiz
Kailua-Kona
Summary
Detail-oriented Life Insurance Examiner with expertise in data management, compliance adherence, and customer care. Proven track record in conducting thorough evaluations and maintaining high standards in patient interactions.
Overview
10
10
years of professional experience
Work History
Life Insurance Examiner
Quest Diagnostics
Portland
01.2024 - 06.2025
- Conducted applicant interviews to gather comprehensive health information for risk assessment.
- Evaluated medical records to assess risk factors for applicants.
- Administered paramedical examinations to evaluate applicants' health status.
- Conducted comprehensive medical history examinations to assess applicant health.
- Performed phlebotomy procedures to collect blood samples for testing.
- Maintained compliance with regulatory standards and company policies.
- Verified authenticity of customer documents to ensure accuracy in life insurance claims processing.
- Maintained meticulous attention to detail while organizing and managing applicant records.
Phlebotomist
Maine Medical Center
Portland
02.2023 - 09.2024
- Collected blood samples from patients using standard phlebotomy techniques.
- Performed venipuncture and other blood collection procedures according to established standards.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Ensured compliance with infection control guidelines during patient interactions.
- Adhered to HIPAA guidelines regarding patient privacy.
- Documented patient information and sample collection in electronic health records.
- Coordinated with laboratory staff to optimize specimen processing workflows and reduce turnaround time.
- Provided high-quality care during specimen collection and transport. by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Performed quality control checks on phlebotomy equipment and supplies regularly.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Processed samples accurately and efficiently.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Monitored inventory levels of supplies used in phlebotomy services.
- Provided compassionate care to patients, addressing their concerns during procedures.
- Delivered compassionate customer service, addressing patient concerns and enhancing their comfort during procedures.
Prep/Line Cook
Bath Brewing Comapany
Bath
03.2021 - 12.2022
- Assisted chefs with cooking techniques and food presentation standards.
- Followed food safety guidelines to ensure proper handling and storage of ingredients.
- Collaborated with team members to coordinate food preparation tasks efficiently.
- Operated kitchen equipment, including slicers, mixers, and fryers, safely and effectively.
- Stocked supplies and monitored inventory levels to ensure freshness of ingredients.
- Organized food storage areas ensuring that all items were properly labeled and dated.
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Ensured that all foods were cooked at the appropriate temperatures for safe consumption.
- Communicated effectively with other members of the kitchen staff regarding meal preparation procedures.
- Operated kitchen equipment such as ovens, grills, stoves and slicers according to manufacturer's instructions.
- Implemented food handling methods outlined by health department guidelines.
- Assembled food orders according to recipes and instructions provided by chefs or supervisors.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.
- Assisted with menu item preparation including chopping vegetables, marinating meats and preparing sauces.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
Prep/Line Cook
Fairwinds Boat company
Keauhou
03.2018 - 05.2021
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.
- Assisted chefs with cooking techniques and food presentation standards.
- Maintained cleanliness and organization of prep area and kitchen tools.
- Collaborated with team members to coordinate food preparation tasks efficiently.
- Followed food safety guidelines to ensure proper handling and storage of ingredients.
- Followed proper food handling methods as outlined by health department guidelines.
- Ensured that all foods were cooked at the appropriate temperatures for safe consumption.
- Operated kitchen equipment, including slicers, mixers, and fryers, safely and effectively.
- Operated kitchen equipment such as ovens, grills, stoves and slicers according to manufacturer's instructions.
- Communicated effectively with other members of the kitchen staff regarding meal preparation procedures.
- Arranged food storage areas to maximize efficiency and accessibility. ensuring that all items were properly labeled and dated.
Prep/Line Cook
Cannery Row Brewing Comapny
Monterey
11.2016 - 07.2017
- Prepared ingredients for daily menu items in a fast-paced kitchen environment.
- Maintained cleanliness and organization of prep area and kitchen tools.
- Assisted chefs with cooking techniques and food presentation standards.
- Followed food safety guidelines to ensure proper handling and storage of ingredients.
- Collaborated with team members to coordinate food preparation tasks efficiently.
- Operated kitchen equipment, including slicers, mixers, and fryers, safely and effectively.
- Stocked supplies and monitored inventory levels to ensure freshness of ingredients.
- Organized food storage areas ensuring that all items were properly labeled and dated.
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Ensured that all foods were cooked at the appropriate temperatures for safe consumption.
- Communicated effectively with other members of the kitchen staff regarding meal preparation procedures.
- Operated kitchen equipment such as ovens, grills, stoves and slicers according to manufacturer's instructions.
- Followed proper food handling methods as outlined by health department guidelines.
- Assembled food orders according to recipes and instructions provided by chefs or supervisors.
- Assisted with menu item preparation including chopping vegetables, marinating meats and preparing sauces.
- Adhered to all company policies related to food safety and sanitation practices.
Deli Clerk
Choice Mart
Kealakekua
04.2015 - 12.2016
- Prepared deli meats and cheeses according to customer specifications.
- Cut various meats to customer specifications and cheeses and weighed deli items for customers.
- Guided customers in selecting products and fulfilling special requests to enhance satisfaction.
- Assisted customers with selecting products from the deli case or menu board.
- Welcomed customers warmly upon arrival in a friendly and professional manner.
- Ensured cleanliness and organization of deli area and equipment to uphold hygiene standards.
- Ensured compliance with food safety and hygiene standards daily.
- Operated slicing machines and scales for precise measurements.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Collaborated with team members to ensure efficient service delivery.
- Tracked inventory levels and restocked supplies to maintain product availability.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Education
Associate of Arts - Liberal Arts And Sciences
Hawaii Community College Palamanui
Kailua-Kona, HI05-2024
Skills
- Phlebotomy procedures
- Medical record analysis
- Clinical assessment
- Risk assessment
- Regulatory compliance
- Attention to detail
- Time management
- Problem solving
- Customer relationship management
- Team building
- Effective communication
Timeline
Life Insurance Examiner
Quest Diagnostics
01.2024 - 06.2025
Phlebotomist
Maine Medical Center
02.2023 - 09.2024
Prep/Line Cook
Bath Brewing Comapany
03.2021 - 12.2022
Prep/Line Cook
Fairwinds Boat company
03.2018 - 05.2021
Prep/Line Cook
Cannery Row Brewing Comapny
11.2016 - 07.2017
Deli Clerk
Choice Mart
04.2015 - 12.2016
Associate of Arts - Liberal Arts And Sciences
Hawaii Community College Palamanui