Jontasia Anderson
Forest Park,IL
Summary
Detail-oriented and dependable professional with experience in housekeeping within hospital settings as well as customer service and front-facing roles. Skilled in maintaining clean, safe, and organized environments while following strict sanitation and safety standards. Proven ability to manage time effectively, multitask in fast-paced environments, and communicate clearly with patients, guests, and team members. Strong background in resolving concerns professionally and ensuring a high level of service and satisfaction. Committed to consistency, reliability, and maintaining a safe, welcoming environment.
Overview
5
5
years of professional experience
Work History
Hospital Housekeeper
Advocate Lutheran General Hospital
09.2024 - 12.2025
- Executed thorough cleaning and sanitation procedures in patient rooms, common areas, and clinical spaces to ensure a hygienic environment.
- Executed cleaning tasks with floor scrubbers and vacuums, contributing to overall facility maintenance and hygiene.
- Oversaw and enforced safety protocols during hazardous material handling operations.
- Monitored and assessed hospital environment through routine inspections to guarantee compliance with health regulations and quality benchmarks.
Front Desk Assistant
Titan Security Services
03.2021 - 08.2024
- Facilitated customer satisfaction through prompt resolution of inquiries and issues.
- Conducted regular patrols and monitoring of assigned locations to maintain a safe environment.
- Performed systematic evaluations of premises to identify and mitigate potential security threats.
- Recorded and analyzed daily activities and irregularities to ensure operational transparency.
Data Entry Clerk
CTS HEALTH
12.2023 - 07.2024
- Entered and updated patient information in electronic health record systems with high attention to detail.
- Reviewed and verified data accuracy, ensuring compliance with healthcare regulations and standards.
- Assisted in organizing and maintaining physical and digital filing systems for easy access to records.
- Collaborated with team members to streamline data entry processes, enhancing overall workflow efficiency.
Education
Associate of Science - Criminal Justice
Kennedy King College
Chicago, IL04.2026
Skills
- Communication (verbal & written)
- Time management & multitasking
- Attention to detail
- Customer service & client relations
- Conflict resolution
- Team collaboration
- Infection control & sanitation
Timeline
Hospital Housekeeper
Advocate Lutheran General Hospital
09.2024 - 12.2025
Data Entry Clerk
CTS HEALTH
12.2023 - 07.2024
Front Desk Assistant
Titan Security Services
03.2021 - 08.2024
Associate of Science - Criminal Justice
Kennedy King College