Summary
Overview
Work History
Education
Skills
Timeline
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Jontelle Goodell

LaBelle,FL

Summary


Experienced in Jewelry sales and repair with over 18 years of experience in the Jewelry business.


Driven and communicative with a friendly, outgoing personality.


Have a basic skill of Spanish.

Overview

24
24
years of professional experience

Work History

Jewelry Sales Associate & Repair

E&C JEWELERS
Fort Myers, FL
03.2004 - Current
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Jewelry sales & repair. Jewelry cleaning & ring sizing.
  • Watch battery change.
  • Necklace restringing.

Clothing Sales Associate

Burdines Department Store
Fort Myers, FL
06.2003 - 03.2004
  • Cleaned, closed and secured store at end of shift.
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.

Travel Consultant

Tropic Travel
LaBelle, FL
04.1997 - 07.1999
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Collected, handled and documented payments for travel services and associated feels.
  • Worked closely with clients to understand unique needs and meet specific travel desires.

Customer Service Specialist

LaBelle Aviation
LaBelle, FL
08.1994 - 04.1997
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Delivered prompt service to prioritize customer needs.

Education

Labelle High School
Labelle, FL

Skills

  • Strong Communication and Interpersonal Skills
  • Merchandising and Display
  • Suggestive Selling
  • Merchandise Recommendations
  • Positive Customer Engagement
  • Building Customer Relationships and Loyalty

Timeline

Jewelry Sales Associate & Repair

E&C JEWELERS
03.2004 - Current

Clothing Sales Associate

Burdines Department Store
06.2003 - 03.2004

Travel Consultant

Tropic Travel
04.1997 - 07.1999

Customer Service Specialist

LaBelle Aviation
08.1994 - 04.1997

Labelle High School

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Jontelle Goodell