Joo Lee
Gardena
Summary
Dynamic Nurse Manager with extensive experience at Kaiser Permanente, excelling in budget management and staff leadership. Proven track record in policy development and quality improvement, fostering professional growth among nursing teams. Adept at crisis intervention and multidisciplinary care coordination, ensuring optimal patient outcomes and operational efficiency.
Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
9
9
years of professional experience
Work History
Interim Medical Office Administrator, Primary Care
Kaiser Permanente
01.2023 - Current
- Determined, monitored and controlled expenditures required to manage operational, research and personnel expenses of department.
- Educated and assisted faculty, staff and students in navigating applicable regulations, policies and procedures.
- Led and managed operational and strategic planning, fiscal management and administrative oversight of facilities, equipment and personnel.
- Developed budget proposals, policies and fiscal guidelines supporting department goals and growth.
- Trained all new employees on records management system.
- Pulled charts and prepared for nurse and doctor assessment.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Nurse Manager, Behavioral Health
Kaiser Permanente
12.2020 - 01.2023
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Assistant Department Manager, Primary Care
Kaiser Permanente
04.2019 - 12.2020
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Level IV Senior RN
Kaiser Permanente, Los Angeles
08.2016 - 03.2019
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Monitored patient reactions to drugs and carefully documented findings.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Monitored patient reactions after administering medications and IV therapies.
Education
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZ02-2015
Associate of Science - Nursing
Los Angeles City College
Los Angeles, CA06-2007
Skills
- Department management
- Policy optimization
- Task delegation
- Staff assignments
- Corrective action implementation
- Conflict management
- Budget planning
- Compliance oversight
- Budget management
- Hiring and terminations
- Staff coaching and mentoring
- Policy development
- Performance improvement
- Networking strategies
- Time management
- Workload management
Languages
Korean
Native or Bilingual
Timeline
Interim Medical Office Administrator, Primary Care
Kaiser Permanente
01.2023 - Current
Nurse Manager, Behavioral Health
Kaiser Permanente
12.2020 - 01.2023
Assistant Department Manager, Primary Care
Kaiser Permanente
04.2019 - 12.2020
Level IV Senior RN
Kaiser Permanente, Los Angeles
08.2016 - 03.2019
Bachelor of Science - Nursing
University of Phoenix
Associate of Science - Nursing
Los Angeles City College
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