Jordae Thompson-McLeod
Saint Leo,FL
Summary
Pursuing the ACFE (Association of Certified Fraud Examiners) scholarship to advance in the accounting sector, this committed and diligent accounting student has a love for financial analysis and compliance. Possessing a solid academic background in accounting concepts, a demonstrated history of leadership, and a dedication to moral financial conduct, the applicant is enthusiastic about lending their assistance to the scholarship program's goal of assisting upcoming accounting professionals.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Doubletree By Hilton
05.2022 - 07.2022
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained over 20 organized waitlists for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering 100s of questions and addressing concerns.
- Managed reservations effectively, accommodating special requests, and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Contributed to positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Front Desk Receptionist
Phonelink World
07.2019 - 08.2020
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Bachelor of Science - Accounting
Saint Leo University
Saint Leo, FL06.2025
Skills
- Adaptability
- Critical Thinking
- Problem Solving
- Cultural competence
- Financial Management
- Research skills
- Artistic abilities
- Communication
- Organization
Timeline
Restaurant Hostess
Doubletree By Hilton
05.2022 - 07.2022
Front Desk Receptionist
Phonelink World
07.2019 - 08.2020
Bachelor of Science - Accounting
Saint Leo University
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