Jordan Adames
92 Lafayette Street
Summary
Dynamic professional with a proven track record at Trader Joe's, excelling in customer relations and inventory management. Recognized for enhancing sales through visually appealing product displays and maintaining stock efficiency. Strong communicator and reliable team player, adept at multitasking and ensuring customer satisfaction in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Meat Section Leader
Trader Joe's
Commack, NY
04.2024 - Current
- Coordinated product displays to enhance visual appeal and maximize sales opportunities.
- Managed inventory levels, ensuring stock availability and minimizing waste through effective monitoring.
- Knowledge on products we sell, use our system to look up items for customers
- Cashier
Service Desk Associate
Stop & Shop
Amityville, NY
06.2019 - 03.2024
- Assisted customers with inquiries and provided solutions to enhance service experience.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Collaborated with team members to resolve technical issues and improve service quality.
- Maintained comprehensive knowledge of product offerings to assist customers effectively.
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Enhanced customer satisfaction by providing timely and accurate assistance with service desk inquiries.
- Help customers with price problems
- Lotto
- Western Union
- Count the cash draws at the end of the night
- Run self check registers
- Prep online orders
- Process paychecks
- Cash pick up from cashier's register
- Process payment for bottles being recycled
- Book keeping
Food Delivery Driver
DoorDash
Copiague, NY
02.2019 - 03.2024
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and minimize delays.
- Communicated effectively with customers regarding order status and any potential issues.
- Maintained vehicle cleanliness and compliance with safety regulations for optimal performance.
- Collaborated with team members to improve delivery processes and customer service protocols.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Education
Criminal Justice
Suffolk County Community College
Selden, NYHigh School Diploma - Academic
Walter G O'connell Copiague High School
Copiague, NY06-2018
Skills
- Customer relations
- Teamwork and collaboration
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Safety and security procedures
- Credit and cash payments
- Transportation information
Timeline
Meat Section Leader
Trader Joe's
04.2024 - Current
Service Desk Associate
Stop & Shop
06.2019 - 03.2024
Food Delivery Driver
DoorDash
02.2019 - 03.2024
Criminal Justice
Suffolk County Community College
High School Diploma - Academic
Walter G O'connell Copiague High School