Jordan Alias

- Oversee daily operations of the janitorial company, including scheduling, staffing, and quality control

- Develop and implement operational strategies to improve efficiency and reduce costs

- Conduct regular inspections to ensure compliance with company standards and client expectations

- Manage a team of janitorial staff, providing training and performance feedback

- Collaborate with clients to address any concerns and ensure satisfaction with services

- Analyze and report on key performance indicators to track progress and identify areas for improvement

• Performed customer negotiations to reach fair conclusion for both business and customer.
• Mentored junior team members and managed employee relationships.
• Recommended improvements in products, service and billing methods to management to prevent future problems.
• Adjusted bills and refunded money to resolve customers' service or billing complaints.

• Operated equipment such as catapults, arresting gear and barricades on daily basis.
• Developed top-performing operations teams by recruiting, training and mentoring new hires to build cohesive, driven groups.
• Conducted inspections of airport property and perimeter to maintain controlled access to airfields.
• Employed manual signals to make quick corrections to aircraft movements.
• Acted as emergency management leader to address medical emergencies and flight operation obstacles.