Open To Work
Jordan Alzona
Austin,TX
Summary
Business Operations Leader with over 10 years of experience in developing and scaling data-driven operational systems in dynamic environments. Demonstrated success in leading cross-functional projects, establishing new operations, and converting complex data into actionable strategies. Expertise in team development, navigating uncertainty, and achieving significant business results.
Overview
6
6
years of professional experience
Work History
Operations Manager
Amazon
Austin, USA
11.2022 - 12.2025
- Spearheaded cross-functional operational initiatives for high-growth fulfillment, processing 300k-460k units daily.
- Established scalable operating rhythms and dashboards, enhancing performance insights for senior leadership.
- Leveraged AI tools to develop scalable analytical assets, improving operational efficiency by 10% and enhancing decision-making processes.
- Analyzed forecast accuracy and throughput trends to identify bottlenecks, driving monthly continuous improvement of 5%.
- Enhanced quality performance by 6% within four months through root-cause analysis and corrective actions.
- Developed solutions for project risks and issues, ensuring adherence to quality and timeline goals.
- Managed multiple projects with competing deadlines simultaneously.
Area Manager
Amazon
Austin, Texas
01.2020 - 11.2022
- Identified and developed top talent, resulting in promotion of 20 associates into leadership positions.
- Implemented process improvements, boosting efficiency and productivity by 20%.
- Led safety initiatives, reducing workplace injuries by 50%.
- Coordinated preventive and predictive maintenance programs to enhance equipment performance.
- Fostered teamwork through clear communication across departments and shifts.
Education
Bachelor of Business Administration -
University of North Texas
Denton12-2018
Skills
- Business and operations strategy
- Operational program design
- Cross-functional leadership
- Data-driven decision making
- Capacity and demand planning
- Scalable systems and process design
- Performance management
- Executive communication
- People leadership and development
- Navigating ambiguity
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$70000/yr - $200000/yrTimeline
Operations Manager
Amazon
11.2022 - 12.2025
Area Manager
Amazon
01.2020 - 11.2022
Bachelor of Business Administration -
University of North Texas