Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jordan Anderson

East China

Summary

Results-driven individual with a solid background in customer service and sales. Expertise in handling face-to-face interactions in high-pressure settings, ensuring customer satisfaction and operational efficiency. Recognized for strong organizational skills and the ability to work effectively with diverse groups.

Overview

9
9
years of professional experience

Work History

Waitress

Cabana Blue
Clay
03.2024 - Current
  • Set up food stations and dining areas for next shift or large gatherings.
  • Filled condiment and napkin containers during slow periods to maintain efficiency.
  • Engaged with guests to gather feedback, address concerns, replenish items, and refill drinks.

Waitress

Murphys Inn
Saint Clair
03.2019 - 04.2024
  • Maintained comprehensive knowledge of bar offerings and menu to provide informed drink and food recommendations.
  • Promoted exceptional customer service during peak periods by remaining calm and composed.
  • Verified age compliance for alcohol purchases by checking guest identification.
  • Monitored alcohol consumption levels to prevent over-intoxication and ensure responsible service.

Assistant Manager

Dollar Tree
Marine City
10.2016 - 03.2019
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.

Education

High School Diploma -

Saint Clair Community Collage
Port Huron, MI
05-2016

Skills

  • Multitasking and prioritization
  • Food safety
  • Customer service
  • Alcohol compliance
  • Cash handling
  • Responsibility management

References

References available upon request.

Timeline

Waitress

Cabana Blue
03.2024 - Current

Waitress

Murphys Inn
03.2019 - 04.2024

Assistant Manager

Dollar Tree
10.2016 - 03.2019

High School Diploma -

Saint Clair Community Collage

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