Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Armstrong

Richardson,Texas

Summary

Experienced professional with a proven track record of building strong customer relationships and driving sales. Skilled in providing exceptional customer service and resolving issues efficiently. Reliable, compassionate, and dedicated to exceeding expectations. Adept at leveraging interpersonal skills to foster positive connections and contribute to a positive work environment.

Overview

9
9
years of professional experience

Work History

Hostess/Server/Office Manager/Lead Bartender

Earls Kitchen and Bar
06.2017 - Current
  • Hired as one of the first employees with a demonstrated record of progressive responsibility.
  • Consistently promoted due to strong performance and leadership.
  • Greet customers and create a welcoming environment.
  • Display active listening skills to best meet customer needs.
  • Train and mentor new staff on service standards, operations, and customer care.
  • Manage bar service at work and corporate office functions.
  • Oversee office operations including payroll processing, inventory management, and staff scheduling.

Physical Therapy Technician/Office Assistant

Elite Therapy Solutions
06.2016 - 08.2022
  • Assisted physical therapist with patient treatments, ensuring a smooth and safe clinical environment.
  • Coordinated appointment scheduling, front desk operations, and daily administrative tasks.
  • Greeted patients and managed daily clinic flow.

Nanny

Kiker Family
08.2019 - 03.2020
  • Provided consistent after-school care for a middle-school child, including transportation and homework assistance.
  • Handled errands, meal prep, and household tasks to support family routines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.

Education

Bachelor of Science - Psychology

University of North Texas
Denton, Texas
12.2024

High School Diploma - undefined

John Paul II High School
Plano, Texas
05.2018

Skills

  • Proficient with word processing software
  • Team player
  • Excellent time management skills
  • Conflict management
  • Public speaking
  • Attention to detail
  • Exceptional oral and written communication skills
  • Team leadership and staff training
  • Detail-oriented
  • Effective multitasking
  • Exceptional customer service

Timeline

Nanny

Kiker Family
08.2019 - 03.2020

Hostess/Server/Office Manager/Lead Bartender

Earls Kitchen and Bar
06.2017 - Current

Physical Therapy Technician/Office Assistant

Elite Therapy Solutions
06.2016 - 08.2022

High School Diploma - undefined

John Paul II High School

Bachelor of Science - Psychology

University of North Texas

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