Jordan Bailey
Summary
Dedicated and passionate professional with active experience in implementing innovative solutions in an Analytical Laboratory/Process Analytical Setting. This includes method development, managing capital budgets, and project management. Demonstrated excellence in safety and health standards, operational effectiveness, performance measurement, detailed troubleshooting, maintenance, safety programs, reporting, auditing, and quality assurance. Seasoned in building credibility with executive management, key clients, and employees by leveraging excellent communication and interpersonal skills.
Overview
14
14
years of professional experience
Work History
Senior Analytical Specialist (Plastics)
Dow Chemical
Plaquemine
02.2016 - Current
- Developed and implemented analytical techniques to enhance process control and product quality.
- Conducted testing of raw materials and finished goods to ensure compliance with standards.
- Supported global implementation of Potentiometric Titration method and other analytical techniques.
- Executed Dissipation Factor technique to provide timely data for wiring cable business.
- Led project management for Analytical ‘Project Gulfstream’ from initiation to start-up.
- Qualified over 30 instruments, enhancing readiness for specialty techniques.
- Designed laboratory layout to optimize workflow and support operational efficiency.
- Implemented robotics automation, reducing sample load by significant margins and achieving cost savings.
Account Manager (Gulf South Region)
Baker Hughes
08.2014 - 02.2016
- Led an effort to establish a proprietary analytical technique used to characterize asphaltene content in crude oils.
- Able to successfully expand our territory and therefore increase our downstream profit margins.
- Managed regional Asphaltene Program and a team of 8 Account Representatives
- Improved asphaltene detection ability at Motiva Convent and Exxon Chalmette
- Annual cost savings (~200M)
- Streamlined standard operating policies that improved both quality control and efficiency of the laboratory practices
- Developed, validated, and implemented a more efficient sample preparation technique
- Maintained a high standard of EHS excellence across the department through the EHS charter team.
- Strong customer approval
- Managed client relationships to ensure satisfaction and retention.
- Coordinated project timelines to align with customer needs and expectations.
- Developed strategic account plans to drive growth and enhance service delivery.
- Collaborated with cross-functional teams to address client challenges effectively.
- Resolved customer complaints in a timely manner.
- Renewed existing accounts by building relationships with clients.
- De-escalated customer interactions by providing alternative solutions to issues.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Laboratory Analyst
Dow Chemical St. Charles Operations
02.2012 - 08.2014
- Prepare samples, perform tests on samples, and analyze sample results.
- Update lab procedures for running analysis.
- Write detailed lab notes in the electronic logbook for shift change relief.
- Record and log samples into operating systems such as Sample Manager.
- Perform minor troubleshooting on lab instruments and help with lab upkeep and housekeeping.
- Serve as the laboratory oxide EH&S representative.
- Complete such analysis as flash point, sulfur analysis, UV, Total Aldehydes by UV, etc.
- Proficient in running GC Analysis using Agilent software.
- Performed analyses for special projects.
- Ensured compliance with safety regulations and quality standards in testing processes.
- Trained junior analysts on laboratory techniques and equipment usage guidelines.
Education
Bachelor of Science - Chemistry
Xavier University of Louisiana
New Orleans, LASkills
- Continuous Improvement
- Customer Communication
- Innovation Leader
- Analytical EH & S Leader
- Capital Risk Analysis
- Operational Excellence
- XRF SME
- TDNMR SME
- Rheology (MFI, Mooney Vis) SME
- Technical Proficiency
- Project Management
- Resource Leadership
- Risk Cause Assessment Leader/Facilitator
- EZChrom Elite
- Agilent Openlab
- Robotics automation
- Data quality controls
- Data analytics
- Advanced Excel
- Lab documentation
- Sample preparation
- Process improvement
Timeline
Senior Analytical Specialist (Plastics)
Dow Chemical
02.2016 - Current
Account Manager (Gulf South Region)
Baker Hughes
08.2014 - 02.2016
Laboratory Analyst
Dow Chemical St. Charles Operations
02.2012 - 08.2014
Bachelor of Science - Chemistry
Xavier University of Louisiana