Jordan Baldwin
Old Orchard Beach ,ME
Summary
I'm a strong leader with a compelling drive to complete high standard tasks, as well as engage in any challenges that may come my way. I'm an organized and dependable team player who is willing and able to complete any task in an efficient and professional manner. I enjoy team building, leading and motivating, as well as conducting excellent customer relations. With a creative outlook and a broad array of experiences, I can ensure a positive environment and effective business relationships. I pride myself in my work and I look forward to joining a team with similar ethics and goals!
Overview
9
9
years of professional experience
Work History
Sales Manager
Kind Farms LLC & Kind Farms Confections
09.2020 - Current
- Created healthy and accommodating relationships with over 100 cannabis companies in the state of Maine.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Created sales graphs to monitor our least and most popular products.
- Created invoices and developed processes for properly filling orders and tracking payments
- Managed and created efficient driving routes for weekly deliveries.
- Sought out new cannabis vendors and presented them with samples of our products as well as a folder including contact information, credentials and our current menu.
- Emailed weekly wholesale menus to each vendor, updating them on changed or new items, and stock availability.
- Assessed areas of service concern and developed improvement plans.
- Handled customer relations issues, enabling quick resolution, and client satisfaction
Confections Manager
Kind Farms Confections
01.2019 - Current
- Conducted research and development to insure success and smooth operation
- Purchased all materials and necessary machinery for all operations.
- Gained skills in opening new facilities
- Created chocolate bar recipes including limited edition specialty bars.
- Managed orders of operations within the kitchen as well as in the office.
- Adaptable and proficient in learning new concepts quickly and efficiently
- Created well thought out written and visual content for social media platforms.
- Responsible for purchasing cannabis and implementing it into products based on it's potency.
- Executed regular process updates to reduce discrepancies and enhance accuracy.
- Recruited, hired, on-boarded, trained, developed and supervised all staff.
- Onboarded new employees with training and new hire documentation.
- Documented data and completed accurate updates to case records.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Accomplished multiple tasks within established timeframes.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Approved regular payroll submissions for employees.
- Conducted weekly inventories of raw materials and components on work floor.
- Maintained a tidy, clean and well organized kitchen environment
Photographer
Self Employed
08.2017 - Current
- Managed social media posts for Kind Farms Confections as well as personal business pages.
- Created high quality images and adds for email and social media purposes, using Lightroom and Photoshop.
- Digitally edited photos to enhance appearance.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Completed complex photo shoots at indoor and outdoor venues.
- Planned and prepared for on-location and studio shoots.
- Completed photo books for clients as well as enlarged high quality prints.
- Created contracts for clientele
- Conducted shoots including live music and events, indoor studio, fine art and portraits.
Assistant Plant Technician
Kind Farms LLC
06.2018 - 06.2020
- Hand trimmed premium buds
- Assisted with transplants, harvests and deleafing
- Managed and trained a crew in packaging concentrates and flower
Farmer's Market Vendor
Spring Brook Farm
06.2018 - 09.2018
- Arrived at work for 5am and began my day by loading a box truck with boxes of produce.
- Drove the box truck to farmer's markets throughout Massachusetts.
- Stayed current on product specs and prices and accurately updated display product literature.
- Loaded and unloaded boxes and pallets of merchandise.
- Created healthy customer relations to insure weekly positive experiences.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Server
Margaritas Mexican Restaurant
04.2018 - 12.2018
- Worked in a short staffed, fast passed environment.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected orders and relayed them to bartenders quickly and accurately.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Kid's Club Leader
ACCESS After School
01.2017 - 08.2017
- Created and maintained healthy relationships with children, offering them a safe space to speak their mind.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Assisted children with putting on coats and cold-weather gear before going outside.
- Consulted with families to discuss activities and behaviors of each child.
- Developed lessons and activities to promote children's physical and emotional development.
Kid's Club Leader
The Boy's And Girl's Club
09.2014 - 01.2017
- Created and maintained healthy relationships with children, offering them a safe space to speak their mind.
- Assisted in making dinner every week available to every child who walked through the door.
- Assisted in facilitating educational, artistic and leadership based programs.
- Assisted in organizing activities and meals for overnight club events.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Consulted with families to discuss activities and behaviors of each child.
Education
Undeclared
University of Vermont
Burlington, VTHigh School Diploma -
Brattleboro Union High School
Brattleboro, VT06.2017
Skills
- Time Management
- Direct Sales
- Business Development and Planning
- Verbal and Written Communication
- Team Oversight
- Continuous Improvements
- Compelling Leadership Skills
- HR and Payroll
- Brand-Building Strategies
- Sales and Marketing
- Customer Relationship Management
- Managing Terminations
- Employee Training
Timeline
Sales Manager
Kind Farms LLC & Kind Farms Confections
09.2020 - Current
Confections Manager
Kind Farms Confections
01.2019 - Current
Assistant Plant Technician
Kind Farms LLC
06.2018 - 06.2020
Farmer's Market Vendor
Spring Brook Farm
06.2018 - 09.2018
Server
Margaritas Mexican Restaurant
04.2018 - 12.2018
Photographer
Self Employed
08.2017 - Current
Kid's Club Leader
ACCESS After School
01.2017 - 08.2017
Kid's Club Leader
The Boy's And Girl's Club
09.2014 - 01.2017
Undeclared
University of Vermont
High School Diploma -
Brattleboro Union High School
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