Jordan Ballard
Turner Eye Clinic
Judsonia,AR
7
years of professional experience
Experienced optometric technician with a strong background in patient care, appointment scheduling, and clinic operations. Known for accurate pre-testing, clear communication, and efficient patient flow.
Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Optometric Technician
7 Years 4 Months- Administered visual acuity, tonometry, and preliminary diagnostic testing.
- Calibrated and maintained optical equipment to support accurate screenings.
- Coordinated patient flow, reducing wait times and supporting efficient clinic operations.
- Trained new technicians on exam room setup, testing protocols, and safety procedures.
- Reinforced compliance with clinical standards, sanitation practices, and patient confidentiality requirements.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Promoted a welcoming atmosphere within the practice by keeping waiting areas tidy and well-stocked with reading materials.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
- Acquainted patients with procedures and explained the purpose of testing to establish consent.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback for continuous improvement.
- Collected patient histories and prepared exams for optometrist review.
Early Education Teacher
3 Years- Designed developmentally appropriate lesson plans supporting cognitive, social, and emotional growth.
- Assessed child progress and adjusted activities to meet individual learning needs.
- Guided behavior using positive reinforcement and consistent classroom routines.
- Collaborated with families to share observations, goals, and daily updates.
- Maintained safe, clean classroom spaces aligned with licensing and health standards.
- Documented attendance, incidents, and developmental records with accuracy and confidentiality.
- Coordinated group activities encouraging language development, creativity, and peer interaction.
- Mentored staff on classroom practices, child supervision, and instructional consistency.
- Developed strong relationships with students and their families, fostering a supportive environment conducive to academic growth and personal development.
- Coordinated with special education professionals to create customized learning plans for students requiring additional support or accommodations.
- Participated actively in staff meetings, contributing valuable insight into improving overall school policies, curricula planning, and teaching methodologies.
- Promoted positive behavior among students by establishing clear expectations and consistently enforcing classroom rules and consequences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Monitored classroom to verify a safe and secure environment.
- Established positive relationships with students and families.
- Allowed for ample outdoor discovery time in the schedule each day.
- Organized and supervised large and small group activities.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Guided students to develop social, emotional and physical skills.
- Implemented age-appropriate curricula to meet needs of young learners.
- Incorporated music, art and literature into curriculum.
- Developed innovative activities to engage young children in the learning process.
Education
High School Diploma
Skills
Appointment scheduling
Visual field testing
Retinal photography
Insurance billing
Insurance processing
Optometric equipment operation
Payment collection
Pretesting procedures
Paperwork management
Customer education
Appointment setting
Insurance preauthorization
Patient recordkeeping
Chart preparation
Contact lens fitting
Medical history documentation
Time management
Attention to detail
Customer service
Teamwork and collaboration
Multitasking
Reliability
Excellent communication
Organizational skills
Adaptability and flexibility
Decision-making
Continuous improvement
Time management
Interpersonal communication
Analytical thinking
Timeline
Early Education Teacher
Unity Health
03.2023 - 03.2026Read More
Optometric Technician
Turner Eye Clinic
07.2019 - CurrentRead More
White County Central
High School Diploma
Read More