Jordan Barber
Herriman,UT
Summary
Energetic person with experience with customer service and sales as well as becoming a fluent communicator and leader. Also having experience with training on multiple topics. Passionate about building strong relationships with customers and with fellow employees while creating a strong team and a welcoming environment. Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
substitute (non-licensed)
Contracted through Tagg
, Utah
11.2023 - Current
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
Starbucks Barista/Trainer
Smith's Food and Drug
01.2021 - 11.2023
- Making drinks for customers while making suggestions and helping understand the menu
- Trained new baristas and adapted to their unique learning styles
- Performed manager duties such as ordering products, dealing with issues when needed, and leading a team.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
Bakery Clerk
Smith's Food and Drug
- Worked with customers on product orders and questions on products
- Open and closed department with getting tasks done on time
- Trained new employees on operations with patience and understanding as well as adapting to different types of learning styles
- Used Zebra to perform Instock assignments and orders.
CheeseMonger
Smith's Food and Drug
- Help customers find the products that they were looking for
- Worked with customers to find products that would work with what they were making
- Also cut and wrapped cheese depending on type of cheese
- Dealt with loads by weighing cheese as well as putting them away.
Third Key
Claire's Boutique
11.2017 - 04.2018
- Worked with customers on returns as well as ear piercings and looking for products they are interested in
- Opening and closing the store by balancing tills and making deposits as well as keeping store records
- Received and wrote emails in a professional manner
- Received and stocked store products.
Sales Associate
Torrid
08.2017 - 09.2017
- Worked with customers on fittings and finding products to fit their needs
- Worked register as well as housekeeping and sorting through stock
- Worked dressing rooms by clearing rooms and bringing items to customers when asked.
Education
Associate of Science - General Studies
2023
GPA: 3.84
High School Diploma -
2017
GPA: 3.6
Skills
- Employee Performance Management
- Leadership Experience
- Staff Coaching
- POS System Operation
- Stock Rotation
- Customer Needs Assessment
- Problem solving
- Analytical thinking
awards
College
- Joining The National Society of Leadership and Success because of GPA.
- Graduated with High Honors
High school
- Lettered in Academics
- Student of the Month
references
- Delaina Powers, Bakery Manager, (801)520-8398
- Misty Kline, Bakery Manager, (385)439-2664
- McKenna Jensen, Starbucks Trainer, (801)815-4045
Timeline
substitute (non-licensed) - Contracted through Tagg
11.2023 - Current
Starbucks Barista/Trainer - Smith's Food and Drug
01.2021 - 11.2023
Third Key - Claire's Boutique
11.2017 - 04.2018
Sales Associate - Torrid
08.2017 - 09.2017
Salt Lake Community College - Associate of Science, General Studies
Herriman High School - High School Diploma,
Bakery Clerk - Smith's Food and Drug
CheeseMonger - Smith's Food and Drug