Jordan Barger
Orange Park,FL
Summary
Expanded Functions Dental Assistant (EFDA) with a decade of experience in high-volume dental practices, recognized for outstanding clinical skills and exceptional patient relations. Proven track record as an office manager and dental assistant, consistently praised for a warm demeanor and gentle touch. Proficient in chairside assisting, with advanced training in large aesthetic cases through the Aesthetic Continuum program and extensive continuing education. Aiming to leverage expertise in a new dental practice that prioritizes patient care and fosters professional development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
San Marco Smiles
Jacksonville, FL
11.2022 - Current
- Managed daily office operations and maintained a smooth workflow.
- Implemented office policies to enhance operational efficiency and organization.
- Handled billing inquiries and managed payment processing efficiently.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Consistently broke annual sales records, year after year.
Lead Dental Assistant
Island Dentistry
Fleming Island, FL
06.2020 - 11.2022
- Collected blood samples using proper techniques and sterilization methods for platelet-rich fibrin or plasma for faster healing and extractions.
- Monitored inventory of supplies, ensuring availability for daily operations.
- Communicated with insurance providers to verify patient coverage and benefits.
- Instructed patients on proper oral hygiene techniques and post-operative care.
- Performed administrative tasks such as scheduling appointments and managing patient records.
Lead Dental Assistant
Heartland Dental
Jacksonville, FL
06.2016 - 06.2020
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Trained new staff on office protocols and customer service standards effectively.
- Oversaw ordering process from vendors to ensure that products were delivered on time.
- Participated in industry events such as conferences, workshops, and tradeshows, representing the practice.
- Ensured compliance with HIPAA regulations while handling confidential patient information.
Dental Assistant
Greenberg Dental & Orthodontics
Fleming Island, FL
11.2015 - 06.2016
- Clinical and Computer Skills.
- Assisted dentists during procedures, ensuring instruments were ready and sterile.
- Managed patient records using dental software to maintain accuracy and confidentiality.
- Prepared treatment rooms with necessary tools and materials for upcoming appointments.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Educated patients on treatment procedures and post-procedure home care.
Education
EFDA Certification - Expanded Functions Dental Assistant
Fortis College
Jacksonville, FL04-2016
Skills
- Closing treatment plans
- Treatment Planning
- Dental software proficiency
- Cross-training capabilities
- Insurance coordination
- Dental practice management
- Organizational skills
- Schedule management
- Budget management
- Performance reviewing
Certification
- DANB Certification
- Phlebotomy Certification
- Radiological Health and Safety Certification
- CPR/BLS Certification
- HIPAA Certification
- Aesthetics Continuum Certificate
References
References available upon request.
Timeline
Office Manager
San Marco Smiles
11.2022 - Current
Lead Dental Assistant
Island Dentistry
06.2020 - 11.2022
Lead Dental Assistant
Heartland Dental
06.2016 - 06.2020
Dental Assistant
Greenberg Dental & Orthodontics
11.2015 - 06.2016
EFDA Certification - Expanded Functions Dental Assistant
Fortis College