Jordan Barnes
SIMPSONVILLE,South Carolina
Summary
Accomplished Store Manager at Super-Sod, adept in customer relations and team leadership, significantly enhancing store operations and employee performance. Expert in turfgrass management, demonstrated through successful projects at Presbyterian College, improving efficiency and aesthetic appeal. Skilled in multitasking, organization, and problem-solving, consistently achieving positive outcomes in fast-paced environments. Adept at controlling costs, enhancing golf course grounds and maintaining efficient operations. Excellent customer service and communication skills with a collaborative nature and strong attention to detail.
Overview
24
24
years of professional experience
Work History
Store Manager
Super-Sod
2021.09 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Landscape Foreman
Presbyterian College
2019.07 - 2021.09
- Maximized staff productivity through precise scheduling of daily tasks based on priorities and crew capabilities. Also scheduled around Campus Activities and major events such as Parent's Weekend, Alumni events, Graduation, Home Coming, etc.
- Increased efficiency by maintaining a clean and organized work environment both on the historic campus and at the company yard.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning where needed.
- Collaborated with supervisor to create visually appealing landscapes while adhering to the historic campus specifications and budget constraints.
- Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
- Operated landscaping equipment with focus on safety and machine longevity.
Assistant Superintendent
National Golf Management
2009.04 - 2012.07
- Developed strong relationships with fellow employees and club members through consistent communication and problem-solving efforts.
- Monitored weather forecasts closely to adjust daily maintenance schedules as needed, maximizing productivity while safeguarding turf health.
- Increased staff efficiency by implementing effective scheduling and task delegation methods, boosting overall productivity.
- Assisted in the planning and execution of golf course renovation projects, resulting in improved playability and guest satisfaction.
- Improved turf quality by implementing effective pest and disease management programs.
- Supervised daily operations of maintenance staff, ensuring high-quality workmanship and efficient task completion.
- Collaborated with the Golf Course Superintendent to develop long-term improvement plans for the facility.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
Assistant in Training
The Dunes Golf and Beach Club
2004.08 - 2009.04
- Implemented strategic drainage solutions to reduce standing water on fairways and greens after heavy rain events.
- Assisted in the planning and execution of golf course renovation projects, resulting in improved playability and guest satisfaction.
- Improved turf quality by implementing effective pest and disease management programs.
- Maintained healthy turf conditions by applying proper fertilization and irrigation techniques.
- Helped maintain membership satisfaction by promptly addressing concerns related to course playability or aesthetic quality.
- Organized off-season projects such as tree pruning or bunker renovations to enhance overall course appearance during peak season playability months.
- Enhanced course aesthetics with timely and precise mowing, edging, and trimming practices.
- Maintained tools and equipment to foster safe and consistent operation.
- Adapted daily plans according to weather, staffing levels and member needs to maintain excellent member satisfaction and adhere to timelines.
Maintenance Crew Member
Musgrove Mill Golf Club
2000.08 - 2007.08
- Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
- Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
- Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
- Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.
- Repaired ground structures regularly, sticking to schedules, and meeting facility needs.
Education
Associate of Applied Science - Golf Course Turf Management
Horry-Georgetown Technical College
05.2009
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Outstanding communication skills
- Team leadership and coaching
- Turfgrass Management
- Teamwork and Collaboration
Timeline
Store Manager
Super-Sod
2021.09 - Current
Landscape Foreman
Presbyterian College
2019.07 - 2021.09
Assistant Superintendent
National Golf Management
2009.04 - 2012.07
Assistant in Training
The Dunes Golf and Beach Club
2004.08 - 2009.04
Maintenance Crew Member
Musgrove Mill Golf Club
2000.08 - 2007.08
Associate of Applied Science - Golf Course Turf Management
Horry-Georgetown Technical College
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