Jordan Barrios
Pembroke Pines,FL
Summary
Adaptable Shift Leader with hands-on experience in beverage prep, inventory restocking, and guest service. Strong in recipe adherence, employee training, and clear communication. Ready to support efficient operations and a positive customer experience.
Overview
5
5
years of professional experience
Work History
Shift Leader
Qwench Juice Bar/DRNK Coffee + Tea
Pembroke Pines, Florida
03.2025 - 10.2026
- Trained team members on drink recipes and customer service standards to enhance team performance and service quality.
- Delivered exceptional customer service while maintaining a positive attitude, contributing to a welcoming atmosphere for guests.
- Processed POS transactions and balanced the cash drawer during busy shifts to ensure accurate financial operations.
- Tracked inventory levels daily and restocked cups, ingredients, and supplies.
- Prepared smoothies, juices, espresso drinks, and tea orders for guests.
Team Member
Gong Cha
Pembroke Pines, Florida
04.2022 - 06.2024
- Gained customer service experience in a fast-paced environment, enhancing guest satisfaction.
- Greeted guests and provided friendly service at the counter and pickup area.
- Greeted customers upon entering the store with friendly demeanor.
- Addressed customer inquiries and resolved service concerns, contributing to positive customer experiences.
- Prepared Gong Cha beverages using standard recipes and drink customization requests.
- Cleaned equipment, counters, and seating areas to maintain store cleanliness.
- Worked with team members to meet and exceed daily operational goals.
Education
High School Diploma -
Charles W Flanagan High School
Pembroke Pines, FL06-2024
Skills
- Drink preparation
- Recipe adherence
- POS systems
- Cash balancing
- Inventory management
- Employee training
- Customer service
- Clear communication
- Time management
- Decision making
Timeline
Shift Leader
Qwench Juice Bar/DRNK Coffee + Tea
03.2025 - 10.2026
Team Member
Gong Cha
04.2022 - 06.2024
High School Diploma -
Charles W Flanagan High School