Jordan Bennema
Milford,CT
Summary
Experienced senior living leader with a strong background in business operations, memory care leadership, and innovative programming. Proven ability in financial management, team leadership, dementia-focused program development, regulatory compliance, and driving resident-centered engagement across multiple communities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Office Manager
Charter Senior Living
Naugatuck, CT
04.2025 - Current
- Oversee daily administrative and financial operations, including resident billing, accounts management, payroll coordination, and HR functions
- Partner with Executive Director to ensure accurate financial reporting and efficient office systems
- Support residents, families, and staff by delivering high-quality administrative service and communication
Regional Director of Memory Care and Programming
Charter Senior Living
12.2023 - 04.2025
- Provided strategic leadership across multiple communities for memory care and programming initiatives
- Directed implementation of Flourish Memory Care programs, ensuring consistent, person-centered dementia care
- Trained and supported community teams to drive program excellence and regulatory compliance
- Collaborated with senior leadership to standardize best practices and align services with organizational goals
Memory Care and Programming Specialist
Charter Senior Living
01.2022 - 12.2023
- Designed and implemented therapeutic and engagement-based programs for residents with dementia
- Enhanced resident quality of life through meaningful, person-centered activities
- Collaborated with interdisciplinary teams to promote daily engagement and overall well-being
Education
Bachelor of Science - Exercise and Sport Science
Coastal Carolina University
05.2022
Skills
- Business & Financial Operations
- Memory Care Leadership
- Team Development & Training
- Dementia-Focused Program Design
- Regulatory Compliance
- Resident Engagement & Experience
- Strategic Planning & Implementation
- Human Resources & Payroll Coordination
Certification
- Dementia Capable Care – Certified Instructor Crisis Prevention Institute
August 2024 – Present
- Certified Dementia Practitioner National Council of Certified Dementia Practitioners
September 2023 – Present
Timeline
Business Office Manager
Charter Senior Living
04.2025 - Current
Regional Director of Memory Care and Programming
Charter Senior Living
12.2023 - 04.2025
Memory Care and Programming Specialist
Charter Senior Living
01.2022 - 12.2023
Bachelor of Science - Exercise and Sport Science
Coastal Carolina University