Jordan Bishop
Bowling Green,US
Summary
Working in high-volume settings to prepare, operate, and maintain blending machines is part of my background. A great motivator effectively communicates responsibilities and tasks. Skilled at staff training and building rapport with clients. Engaging and personable, with the ability to coach and train employees to increase output. Dedicated to providing the highest level of customer service and creating a warm and welcoming environment. Positive and friendly Strong interpersonal skills Quick learner Planning and Organization Personable Detail-oriented Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
8
8
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Rossford, OH
09.2021 - Current
- Provided on-the-job training and delegated daily tasks and responsibilities to new employees
- Maintained a safe working environment by adhering to all safety procedures, policies, and regulations
- Guided both FOH and BOH employees through daily tasks and kept track of their progress throughout the day.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
Shift Leader
Jersey Mike's Subs
Marysville, OH
09.2016 - Current
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Club Treasurer
Circle K International
Bowling Green, OH
01.2021 - 04.2022
- Prepared financial reports and external audit documentation for operations with annual revenue of more than
- Completed financial statement audits with accuracy and thoroughly reviewed the results
- Organized and maintained club's budget and financial administration for business segments.
- Evaluated collection reports to determine collections status and outstanding balance amounts.
- Spearheaded and directed accounting divisions to manage fund accounting, accounts payable and accounts receivable, payroll, budget and grant accounting functions.
- Executed periodic budgeting and modeling to project monthly cash requirements.
Education
Bachelor of Science - Criminal Justice
Bowling Green State University
Bowling Green, OH12-2024
Skills
- Staff training
- Building rapport with clients
- Coaching
- Training employees
- Customer service
- Creating a warm and welcoming environment
- Interpersonal skills
- Quick learner
- Planning
- Organization
- Detail-oriented
- Shift checklists
- Shift Paperwork Completion
- Issue Resolution
- Assigning Work
- Employee Attendance Monitoring
- Cash Handling
- POS System Operation
- POS Deletions
Timeline
Shift Leader
Jersey Mike's Subs
09.2021 - Current
Club Treasurer
Circle K International
01.2021 - 04.2022
Shift Leader
Jersey Mike's Subs
09.2016 - Current
Bachelor of Science - Criminal Justice
Bowling Green State University