Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Bartender
Molly Piorkowski

Molly Piorkowski

Bowling Green,OH

Summary

Eager Bar Manager at Grumpy Dave's Pub with a proven track record of elevating social media engagement, boosting Instagram followers by over 350%. Developed transferable skills in high-energy bar setting, focused on customer satisfaction, team coordination, and operational efficiency. Proven ability to manage high-volume environments while maintaining quality service and positive team dynamic. Seeking to transition into new field where these skills can contribute to successful outcomes and continuous improvement. Skilled in customer service, I foster a vibrant atmosphere while enhancing guest experiences through creative events and craft beverages. Offering strong foundation in team leadership, and eager to learn and grow.

Overview

3
3
years of professional experience

Work History

Bar Manager

Grumpy Dave's Pub
11.2023 - Current
  • Managed social media platforms with a focus on Instagram.
  • Produced engaging media materials for release.
  • Supervised all operational processes.
  • Conducted comprehensive training sessions for staff.
  • Oversaw hiring and dismissal of employees.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Crafted unique beverages and daily specials.
  • Organized and led entertaining bar activities including trivia and music challenges.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Bartender

Easy Street Cafe
11.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Kitchen Staff Member

Call of the Canyon
08.2022 - 08.2024
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.

Education

Bachelor of Arts - Media Production

Bowling Green State University
Bowling Green, OH
04.2021

Skills

  • Bar Management
  • Customer service
  • Team leadership
  • Social Media Management
  • Problem-solving
  • Staff scheduling
  • Sales promotion
  • Verbal and written communication
  • Service-oriented mindset
  • Multi-tasking
  • Staff training
  • Customer relationship building

Affiliations

Kappa Kappa Gamma

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music production and study of history and culture in the industry
  • Getting involved in local advocacy groups to promote positive change in the community
  • Creating digital artwork using software like Photoshop, Canva, and CapCut
  • Digital Art and Animation
  • Camping and outdoor exploration

Timeline

Bar Manager

Grumpy Dave's Pub
11.2023 - Current

Bartender

Easy Street Cafe
11.2023 - Current

Kitchen Staff Member

Call of the Canyon
08.2022 - 08.2024

Bachelor of Arts - Media Production

Bowling Green State University