Jordan Bolin
Louisville,KY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Wild Eggs
3985 Dutchmans Lane
01.2023 - Current
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Communicated clearly with employees to keep everyone on same page and working toward established business goals.
- Developed a strong company culture focused on employee engagement and collaboration.
- Recruited, interviewed and hired employees.
- Used industry expertise and customer service skills to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
General Manager
Magnolia Springs Louisville Senior Living
Louisville, KY
02.2013 - 12.2022
- Coordinated catering services for special events such as corporate functions, planning menus tailored specifically to client preferences while managing logistical aspects such as staffing requirements or equipment rentals.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Assisted in marketing efforts for special events or promotions to drive increased revenue for the food service department.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Field Artillery HIMARS Crew Member
US Army
Louisville, KY
08.2011 - 08.2014
- Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.
- Assisted with real-time intelligence collection by conducting field reconnaissance operations.
- Promoted a culture of accountability within the team by enforcing disciplinary measures when necessary according to Army guidelines.
- Collaborated with other military units to provide coordinated fire support, leading to enhanced overall effectiveness in joint operations.
- Confirmed gun line safety and assisted in calibration of weapons systems.
- Loaded and fired ammunition from multiple launch rocket systems.
- Safeguarded classified information by strictly adhering to security protocols, ensuring operational integrity and preventing unauthorized access or disclosure.
Education
High School Diploma -
South Oldham High School
Crestwood, KY06.2012
Skills
- Labor Cost Controls
- Total Quality Management
- Exceptional interpersonal communication
- Staff Management
- Marketing
- Budget Development
- Scheduling
- Purchasing
- Inventory Management
- Customer Relations
- First Aid and AED certified
- Knife Skills
Timeline
Assistant General Manager
Wild Eggs
01.2023 - Current
General Manager
Magnolia Springs Louisville Senior Living
02.2013 - 12.2022
Field Artillery HIMARS Crew Member
US Army
08.2011 - 08.2014
High School Diploma -
South Oldham High School