Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Bradford

Wichita Falls

Summary

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Overview

11
11
years of professional experience

Work History

Optical Technician

Eyemart Express LLC
08.2023 - Current
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.

Professional Experience

Self-employeed
01.2019 - Current

Organized and led weekly team-based events, requiring creative problem-solving, strong communication, and time management. Adapted to dynamic scenarios, fostering teamwork and enhancing leadership skills.

Delivery Driver

FedEx Ground
10.2020 - 08.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Delivery Driver

Dominos Pizza Inc.
02.2022 - 04.2023
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash, checks and credit and debit card payments.

DMO/ Busser

IHOP
05.2019 - 08.2019
  • My duties included washing dishes, stacking and putting cleaned dishes in their appointed places, busing and cleaning tables after patrons had left, as well as sweeping and mopping the main dining floors and the galley at night and taking out the trash whenever the bins were full

DMO

Outback Steakhouse
10.2017 - 07.2018
  • My duties included washing dishes, stacking and putting cleaned dishes in their appointed places, as well as taking out the trash whenever the bins were full

Groundskeeper/Maintenance

Castaway Cove Water Park
05.2014 - 07.2017
  • My duties included walking the park to ensure there was nothing on the ground that could hurt patrons as well as making sure trash was properly thrown away, keeping the bathrooms clean and in working condition, fixing attractions whenever they malfunctioned or broke, and keeping the water clean and safe for swimming in

Unit Assembler

Eddie Hill's Fun Cycles
06.2016 - 08.2016
  • My duties included assembling motorcycles, dirt bikes, ATVs and UTVs; Cleaning and maintaining a clean work environment, and to wash any newly assembled or customer vehicles

Education

High School Diploma -

Hirschi High School
Wichita Falls, TX
05-2017

Skills

  • Customer service
  • Optical sales
  • Communication skills
  • Team Building skills
  • Problem-Solving skills
  • Mediation skills
  • Improvisation skills
  • Leadership skills

Timeline

Optical Technician

Eyemart Express LLC
08.2023 - Current

Delivery Driver

Dominos Pizza Inc.
02.2022 - 04.2023

Delivery Driver

FedEx Ground
10.2020 - 08.2023

DMO/ Busser

IHOP
05.2019 - 08.2019

Professional Experience

Self-employeed
01.2019 - Current

DMO

Outback Steakhouse
10.2017 - 07.2018

Unit Assembler

Eddie Hill's Fun Cycles
06.2016 - 08.2016

Groundskeeper/Maintenance

Castaway Cove Water Park
05.2014 - 07.2017

High School Diploma -

Hirschi High School
Jordan Bradford