JORDAN BRADLEY
PIKEVILLE,KY
Summary
Professional with strong background in financial counseling and patient interactions. Demonstrated ability to navigate complex billing systems and insurance protocols, ensuring clear communication and resolution of financial matters. Known for strong collaboration skills and adaptable approach to changing needs, consistently achieving results. Skilled in financial analysis, patient advocacy, and effective problem-solving, highly valued by employers.
Overview
5
5
years of professional experience
Work History
Patient Financial Counselor
Pikeville Medical Center
06.2021 - Current
- Increased patient confidence in the billing process by providing clear explanations of insurance benefits and coverage limitations.
- Enhanced patient satisfaction by effectively explaining financial options and answering billing inquiries.
- Negotiated payment plans with patients, maintaining a high rate of successful payments.
- Provided compassionate assistance to financially challenged patients, identifying potential sources of funding or discounts when applicable.
Manager
Dairy Queen Grill & Chill
12.2019 - 06.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Business Administration
Maysville Community And Tech College
Morehead, KYSkills
- Medicare expertise
- Claims processing
- Payment negotiations
- Insurance verification
- Healthcare regulations
- Financial counseling
- Medical billing
- Document filing
- Medicaid
- Professionalism
- Debt management
- Quality control
- Customer service
- HIPAA compliance
- Verbal and written communication
- Patient registration
- Medical terminology
- Data entry proficiency
- Conflict resolution
- Project management
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Punctual and hardworking
- Problem-solving abilities
- Multitasking
- Registration and scheduling
- Decision-making
- Insurance verifying
Timeline
Patient Financial Counselor
Pikeville Medical Center
06.2021 - Current
Manager
Dairy Queen Grill & Chill
12.2019 - 06.2021
No Degree - Business Administration
Maysville Community And Tech College
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