Jordan Broderick
Osceola,WI
Summary
Dynamic professional with a proven track record at the United States Postal Office, excelling in customer engagement and problem-solving. As a Business Owner, I drove a $50k revenue increase through strategic planning and digital transformation. Adept at collaboration and communication, I thrive in fast-paced environments, ensuring efficiency and satisfaction.
Overview
15
15
years of professional experience
Work History
Rural Carrier
United States Postal Office
Frederic, Wisconsin
02.2023 - Current
- Delivered mail and packages to rural customers promptly and efficiently.
- Managed delivery routes to ensure timely service across diverse terrains.
- Maintained accurate records of deliveries and customer interactions daily.
- Communicated effectively with customers regarding delivery schedules and services.
Business Owner
Spider Lake Resort
Marcell, USA
03.2018 - Current
- Managed $250k in yearly revenue.
- Increased revenue YoY by $50k
- Completed a digital transformation of financial reporting and booking records via QuickBooks, Excel, Apply Pay and website creations
- Maintained a profitable financial plan to include purchases, salaries, rents, taxes and licensees, insurance, supplies, advertising, and maintenance expenses.
- Built a short term and long-term strategy for maintaining and upgrading nine cabins and fourteen campsites. Including complete remodel of several cabins.
Deputy Sheriff
Seminole County Sheriff's Office
Sanford, USA
08.2010 - 03.2018
- Two Years road patrol which consisted of answering calls for service. Creating and documenting detailed written reports.
- Worked diligently with several other members of the agency to maintain a strong unit.
- Assisted with several community focused events that included constant interaction with the local community.
- Promoted to the General Assignment Investigations Unit for six years.
- Investigated several types of crimes to include burglary, theft, robbery and financial crimes.
- Drafted several search warrants and documented lengthy Report of Investigation (ROI's).
Education
Bachelor - Communication
Barry University
Miami Shores, FLSkills
- Adaptability
- Organized
- Motivated
- Collaboration
- Negotiation
- Teamwork
- Problem solving
- Team leadership
- Communication
- Creative
- Customer engagement
Accomplishments
- Recognized as top 25 destination businesses in Minnesota
- Increased occupancy rate to 90% occupancy and frequent recurring booking
- Obtained Investigator Rank from Deputy Sheriff
- Unit citation, Lifesaving Award, Deputy of Month
- Unit Corporal which included managing other team members
- Assigned to multistate shoplifting task force
Timeline
Rural Carrier
United States Postal Office
02.2023 - Current
Business Owner
Spider Lake Resort
03.2018 - Current
Deputy Sheriff
Seminole County Sheriff's Office
08.2010 - 03.2018
Bachelor - Communication
Barry University