Jordan Brooks
Fairfield,OH
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Large social media following, referrals have always been a huge part of my sales career. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
10
10
years of professional experience
Work History
Sales Associate
Verizon
Mount Orab, Ohio
09.2023 - 06.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
Sales Professional
Mount Orab CDJR
Mount Orab , Ohio
11.2017 - 09.2023
- Developed and implemented sales strategies to increase customer base and boost revenue.
- Conducted market research to identify new business opportunities.
- Generated leads through cold-calling, networking, email campaigns.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Provided detailed product information to customers and answered inquiries in a timely manner.
- Negotiated pricing contracts with clients for optimal profitability.
Customer Service Representative
Amazon
Richmond, KY
08.2014 - 11.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Western Brown
Mount Orab , Ohio06-2011
Skills
- Promotional support
- Retail loss prevention
- Upselling
- Hospitality and accommodation
- Building rapport
- Problem-solving skills
- Point of sale operation
- Sales expertise
- Cold-calling
- Superb time management
- Adapt to diverse groups
- Multi-tasking strength
- Excellent communication skills
- Exceptional customer service
- Excellent people skills
Timeline
Sales Associate
Verizon
09.2023 - 06.2024
Sales Professional
Mount Orab CDJR
11.2017 - 09.2023
Customer Service Representative
Amazon
08.2014 - 11.2017
High School Diploma -
Western Brown