Jordan Buchholz
Bridgewater,CT
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housing Stability Case Manager
The Center for Empowerment and Education
07.2022 - Current
- Developed and managed case plans for victims of domestic violence and homeless families.
- Supervise client and landlord relationships by regularly using specific and targeted intake procedures and landlord mediation.
- Provides expert direct care and supportive case management services to participants in the Rapid-Rehousing Program (RRH)
- Supervise client budgets formulating rental calculation with client's incomes to determine financial obligations between clients and rental agencies with a focus on attaining quick turnarounds.
- Experience with handling confidential data through regular constructs of routine home visits and inspections to maintain privacy and ensure the client's safety and positive outcome.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Sales Associate
Ski Haus
08.2015 - 04.2023
- Utilizes strong interpersonal and communication skills to serve and greet customers.
- Works as a successful sales team with colleagues for over seven years.
- Resolves customer complaints by performing activities such as exchanging merchandise or processing refunds, to strengthen store reputation and grow customer retention.
- Provides training to new employees to uphold company policies and sustain customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Nanny
Private Family Employer
06.2019 - 07.2021
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Transported children to and from school, medical appointments and extra-curricular activities.
Education
Bachelor of Science Degree - Justice And Law Administration
Western Connecticut State University
Danbury, Connecticut05.2022
Skills
- Microsoft Office Word, Excel, Powerpoint, Outlook
- Google Suites Gmail, Drive, Docs, Sheets, Slides, Forms, Calendar
- Case Management
- Case Documentation
- Problem-Solving
- Email Service Providers (ESPs) ConstantContact, Zoom Calls
- Efforts To Outcomes (ETO) Social Solutions data management
- Teamwork and Collaboration
Hobbies and Interests
- Snowboarding
- Reading
- Interior Design/Organizing
- Cooking
- Swimming
Certification
- Adult Mental Health First Aid USA - March 2027
- ServSafe Certified
- Mandated Reporter
Timeline
Housing Stability Case Manager
The Center for Empowerment and Education
07.2022 - Current
Nanny
Private Family Employer
06.2019 - 07.2021
Sales Associate
Ski Haus
08.2015 - 04.2023
Bachelor of Science Degree - Justice And Law Administration
Western Connecticut State University
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