Jordan Burrus
College Station,TX
Summary
Experienced Intelligence Analyst with five years in the United States Marine Corps. Trained in Intelligence Analysis Systems and Intelligence Operations Server (V2). Managed daily customer products and facilitated communication through top-secret information systems across various countries. Set up servers and systems for Air Combat Intelligence environments and developed briefings on enemy anti-aircraft weapon systems.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Store Manager
Twin Peaks
College Station, Texas
11.2024 - Current
- Coordinated team schedules, labor coverage, and shift priorities to ensure optimal staffing.
- Managed inventory ordering for kitchen, bar, and supply needs to maintain stock levels.
- Facilitated hiring, coaching, and performance discussions with team members to enhance team development.
- Monitored food safety, sanitation, and bar compliance practices.
- Provided on-site IT support and worked with the off-site IT team to reduce the need for technician visits.
- Troubleshot hardware and software issues, including BSOD errors, using Windows Check Disk and system recovery tools.
- Restored and configured servers after unexpected outages to return systems to working status and limit downtime.
Assistant Store Manager
Sheetz
Fuquay-Varina, North Carolina
02.2020 - 10.2024
- Coordinated shift schedules and assigned tasks to maintain consistent store coverage.
- Supported Sheetz store operations during shifts, ensuring smooth daily workflow.
- Checked inventory levels and restocked food and beverage merchandise to meet customer demand.
- Followed food safety and sanitation standards across the sales floor and kitchen areas.
IT Help Desk
Wake Technical Community College
04.2016 - 01.2020
- Provided technical support to users at the help desk while completing a computer science degree.
- Installed, troubleshot, and configured hardware for student and staff systems to ensure operational readiness.
- Managed file and folder permissions for new students, teachers, and faculty through Active Directory Domain Services group roles and Windows PowerShell.
- Created Outlook email accounts for new students and faculty and configured NIS client and DHCP client settings for new Linux workstations in NOS classrooms.
- Maintained current knowledge through continuing education and advanced training.
Assistant Manager
Sheetz
02.2017 - 03.2019
- Directed daily site operations and supported staff during FDA audit preparations to ensure compliance and readiness.
- Monitored food handling procedures and time-code compliance to support safe, accurate store operations.
- Facilitated collaboration among Sheetz store associates to enhance service quality in food sales and customer interactions.
- Troubleshot computer workstations, tablets, handheld devices, and POS systems; maintained Wi-Fi connections for thermometers, aligned tablets with label printers for accurate food coding, and completed end-of-day store transaction submissions, including lottery.
Lab/Systems Technician
Zimmer Inc.
02.2014 - 09.2015
- Assisted in operating Zimmer medical device systems and production equipment, contributing to optimal functionality and performance.
- Conducted routine maintenance on Zimmer medical device systems and production equipment to ensure reliability.
- Executed instrument calibration to uphold Zimmer's quality and safety standards.
- Installed and supported network devices to enhance connectivity and system reliability.
- Troubleshot client-side networking issues, resolving duplicate IP addresses and printer connectivity failures to maintain operational efficiency.
- Applied updates, drivers, patches, and applications through WSUS and vendor sites.
1MAW Intelligence Specialist
USMC
08.2008 - 09.2013
- Analyzed all-source intelligence to support Marine Corps operations and mission planning.
- Prepared and delivered intelligence briefings for commanders and staff, monitoring threat reports and enemy activity to inform strategic decision-making.
- Supported advanced forward-deployed teams in testing, setting up, and administering connectivity for secured forward locations in Japan and South Korea for Air Combat Intelligence and Temporary Sensitive Compartmented Information Facility operations.
- Administered and troubleshot TS server systems, providing Tier I/II support to ensure operational readiness.
Education
Some College (No Degree) - Computer Science
Wake Technical Community College
Raleigh, NCSkills
- Excellent troubleshooting skills
- Strong analytical skills
- Well versed in Microsoft Office
- Windows 10
- AD/DNS
- VMware
- Inactive Top Secret/SCI DoD security clearance
- Python programming language
- Linux Ubuntu version 1110
- Very organized and disciplined
- Work well on my own as well as with a team
- Willing and able to complete all certification requirements
- Great communication skills
- Maintained and used courier card to transport TS/SCI equipment to other countries
- Well trained in the production and presentation of daily products
Certification
- Intelligence Analysis System Administration (2009), Intelligence Operations Server System Administration v2 (2009), CompTIA Security+ certification in progress
Timeline
Store Manager
Twin Peaks
11.2024 - Current
Assistant Store Manager
Sheetz
02.2020 - 10.2024
Assistant Manager
Sheetz
02.2017 - 03.2019
IT Help Desk
Wake Technical Community College
04.2016 - 01.2020
Lab/Systems Technician
Zimmer Inc.
02.2014 - 09.2015
1MAW Intelligence Specialist
USMC
08.2008 - 09.2013
Some College (No Degree) - Computer Science
Wake Technical Community College