Jordan Butler
Branson,MO
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skills in training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
3
3
years of professional experience
Work History
Retail Store Manager
Wireless Vision, T-Mobile
10.2022 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Created a positive culture/environment for my Sales Representatives.
Retail Store Manager
Lids Sports Group
01.2021 - 09.2022
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
Education
Associate Of General Studies -
Ozarks Technical Community College
Springfield, MOSkills
- Customer Service
- Strong multi-tasking
- Problem-Solving
- Retail Operations
- Sales Growth
- Stockroom Management
- Coaching and Mentoring
- Sales Leadership
- Sales Analysis
- Recruitment and hiring
Timeline
Retail Store Manager
Wireless Vision, T-Mobile
10.2022 - Current
Retail Store Manager
Lids Sports Group
01.2021 - 09.2022
Associate Of General Studies -
Ozarks Technical Community College