Proven ability to excel in dynamic environments, drive business growth, and provide exceptional client service. Skilled in strategic planning, relationship building, and attention to detail.
Work History
Parts Consultant
6 Months
Mike Rezi Nissan | 02.2026 - Current
Provided expert guidance on parts selection and compatibility for customers and service technicians.
Utilized software solutions for managing orders, inventory, and invoicing tasks more efficiently which increased overall productivity within the department.
Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Parts Supervisor
4 Years 10 Months
Nalley Lexus | 03.2021 - 01.2026
Managed daily operations for smooth functioning of the parts warehouse, ensuring timely order fulfillment.
Assisted walk-in customers and service clients with accurate parts selection and resolved issues to enhance customer satisfaction.
Trained team members in customer interaction best practices and inventory protocols to uphold service standards.
Real Estate Agent
3 Years 1 Month
Keller Williams Realty | 03.2019 - 04.2022
Guided clients through buying, selling, and renting residential properties in Atlanta, ensuring alignment with their needs and goals
Conducted networking and prospecting through KW's proven systems and models to identify new client opportunities
Negotiated contract terms and conditions to ensure favorable outcomes and facilitate successful real estate transactions
Territory Manager Assistant
4 Years 2 Months
Royal Cup | 01.2017 - 03.2021
Expanded territory coverage by identifying and targeting high-potential accounts, resulting in increased market presence.
Enhanced customer satisfaction and retention through regular visits, prompt responses to inquiries, and effective problem resolution.
Built strong relationships with key decision-makers, fostering trust and loyalty within the assigned territory.
Education
Diploma - Architecture & Design
Hiram High School | Hiram
Master of Real Estate Development
Better Homes And Garden Metro Brokers Realty | Hiram