JORDAN CALDWELL
Prattville
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front End Associate
Walmart
Prattville
07.2023 - 05.2025
- Assisted customers with product inquiries and location within the store.
- Maintained clean and organized sales floor for optimal shopping experience.
- Stocked shelves efficiently to ensure product availability for customers.
- Operated cash register and handled customer transactions accurately.
- Maintained clean and clutter-free front-end area.
- Processed customer transactions and provided excellent customer service.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Performed daily opening and closing procedures according to standard operating procedures.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Greeted customers warmly upon arrival and identified their needs.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Answered incoming calls promptly, providing accurate information about products and services.
- Verified accuracy of pricing signs throughout store.
- Monitored and maintained the front-end area to ensure safety and prevent shoplifting.
- Assisted customers with self-checkout processes and troubleshooting any issues.
Education
High School Diploma -
PRATTVILLE HIGH SCHOOL
Prattville, AL05-2025
Skills
- Customer service
- Cash handling
- Point of sale operation
- Sales support
- Inventory management
- Product knowledge
- Effective communication
- Problem solving
- Team collaboration
- Time management
Certification
- CPR CERTIFIED
- FIRE AND PULIC SAFETY CERTIFIED
- GUEST SERVICE PROFESSIONAL CERTIFIED
Accomplishments
LIEUTENANT IN FIRE AND PUBLIC SAFETY COURSE RECIEVED AT AUTAUGA COUNTY TECHNOLOGY CENTER
References
References available upon request.
Timeline
Front End Associate
Walmart
07.2023 - 05.2025
High School Diploma -
PRATTVILLE HIGH SCHOOL