Jordan Cannaday
St Louis,MO
Summary
Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Chipotle Grill
08.2021 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Team Member
Freddy's Frozen Custard & Steakburgers
02.2021 - 05.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Team Member
Smoothie King
08.2020 - 02.2021
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Education
No Degree - Business Administration
Jackson State University
Jackson, MSNo Degree - Cosmetology Education
Grabber School of Hair Design
St Louis, MO01.2024
Skills
- Store Opening and Closing
- Customer Service
- Cashier Training
- Positive Attitude
- Team Work
- Problem-Solving
Timeline
Cashier Team Lead
Chipotle Grill
08.2021 - Current
Team Member
Freddy's Frozen Custard & Steakburgers
02.2021 - 05.2021
Team Member
Smoothie King
08.2020 - 02.2021
No Degree - Business Administration
Jackson State University
No Degree - Cosmetology Education
Grabber School of Hair Design
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