Jordan Carven-Bellace
West Palm Beach,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Whole Foods Market Inc
10.2024 - Current
- Responded to customer requests for products, services, and company information.
- Managed timely and effective replacement of damaged or missing products.
- Maintained up-to-date knowledge of product and service changes.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promptly responded to inquiries and requests from prospective customers.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Table Games Operator
The Brook Casino
07.2022 - 07.2023
- Developed acute attention to detail by managing game flows and handling large sums of money, ensuring accuracy and compliance with gaming regulations
- Analyzed player behaviors and game outcomes to adjust strategies in real-time, highlighting data interpretation and decision-making abilities
- Maintained a professional demeanor in a high-stress environment, balancing customer engagement with strict adherence to rules
- Performed cash handling duties, provided change and balanced money at end of shift.
- Answered guest questions to provide fun game experience.
Sales Representative
Harley-Davidson
01.2020 - 01.2021
- Achieved sales targets through data-driven customer profiling and market trend analysis, demonstrating strong quantitative and analytical skills
- Utilized CRM tools to manage customer relationships, track sales progress, and generate reports for management
- Developed a deep understanding of customer behavior and purchasing patterns to inform inventory decisions, pricing, and promotions
Marble Mason
Bellace Tile & Marble
01.2013 - 01.2020
- Read and interpreted blueprints and schematics, translating complex designs into tangible products, underscoring data interpretation and analytical thinking
- Managed project timelines and budgets, coordinating resources and materials efficiently, and demonstrating organizational skills
- Utilized problem-solving skills to address design challenges and improve workflow processes, showing a knack for continuous improvement
Education
High School Diploma -
G-star School of The Arts
West Palm Beach05.2013
Palm Beach Central High School
West Palm Beach05.2013
Skills
- In-store support
- Certified pallet jack operator
- Pallet disassembly and assembly
- Pallet sorting
- Shipping procedures
- Receiving support
- Quality assurance controls
- Stock management
Timeline
Customer Service Representative
Whole Foods Market Inc
10.2024 - Current
Table Games Operator
The Brook Casino
07.2022 - 07.2023
Sales Representative
Harley-Davidson
01.2020 - 01.2021
Marble Mason
Bellace Tile & Marble
01.2013 - 01.2020
High School Diploma -
G-star School of The Arts
Palm Beach Central High School