Jordan Castro
San Juan Capistrano,CA
Summary
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in entry level role.
Overview
2
2
years of professional experience
Work History
Manager
Ups Store
San Juan Capistrano, California
08.2023 - 06.2025
- Managed daily operations, ensuring efficient workflow and high service standards.
- Trained team members on customer service protocols and operational procedures.
- Oversaw inventory management, maintaining optimal stock levels for timely fulfillment.
- Implemented process improvements to enhance efficiency in packaging and shipping services.
- Trained and developed team members on service protocols and product knowledge.
Education
High School Diploma -
Capistrano Valley High School
San Juan CapistranoAssociate of Arts - Bussiness
Fullerton College
Fullerton, CA06-2028
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
Ups Store
08.2023 - 06.2025
High School Diploma -
Capistrano Valley High School
Associate of Arts - Bussiness
Fullerton College