Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Cathcart

Blythewood,SC

Summary

Proven Legal Case Manager at Green Law Firm with expertise in legal research and a strong commitment to customer service. Excelled in reducing attorney workload and enhancing case efficiency through meticulous document review and deadline management. Demonstrated exceptional multitasking and team collaboration skills across various roles, ensuring high-quality outcomes and client satisfaction.

Overview

5
5
years of professional experience

Work History

Legal Case Manager

Green Law Firm
07.2022 - 06.2024
  • Reduced attorney workload by drafting routine legal documents.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Edited and proofread legal documents to verify accuracy.
  • Conducted detailed client intakes and entered information into company database.

Guest Service Representative and Lifeguard

White Oak Conference Center
02.2019 - 08.2021
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.

Server

Carolina Wings & Rib House
08.2020 - 07.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Applied Science - Paralegal Studies

Midlands Technical College
West Columbia, SC
05.2024

Cosmetology License - Cosmetology

Paul Mitchell The School - Columbia
Columbia, SC
03.2022

Skills

Legal Research

Legal writing

Deadline Management

Document Review

Legal Terminology

Customer Service

Attention to Detail

Timeline

Legal Case Manager

Green Law Firm
07.2022 - 06.2024

Server

Carolina Wings & Rib House
08.2020 - 07.2021

Guest Service Representative and Lifeguard

White Oak Conference Center
02.2019 - 08.2021

Associate of Applied Science - Paralegal Studies

Midlands Technical College

Cosmetology License - Cosmetology

Paul Mitchell The School - Columbia

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