Jordan Centineo

• Annual Salary of $52,229
• Coordinated schedules for medical staff and patient appointments efficiently.
• Managed incoming communications and directed inquiries to appropriate departments.
• Maintained organized filing systems for patient records and administrative documents.
• Assisted in preparing reports and presentations for departmental meetings.
• Developed and updated office procedures to improve workflow efficiency.
• Collaborated with team members to ensure smooth daily operations.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Maintained office supplies inventory by checking stock to determine inventory level.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Processed invoices for payment using accounting software applications.
• Processed expense reports using advanced accounting software for accuracy.
• Reviewed invoices and receipts to ensure compliance with company policies.
• Maintained organized records of processed expenses for auditing purposes.

• Salary: Approximately $21/hour
• Promoted patient comfort by quickly responding to calls and handling diverse needs.
• Provided administrative support for patient care staff.
• Collaborated with admissions, discharge planning and clinical team to verify connection with key professionals involved in case upon release of client information.
• Reviewed demographic, clinical and insurance information before sending to referred specialists.
• Answered questions and resolved concerns raised by both patients and specialists.
• Managed up to 25+ patient referrals daily through multi-line telephone system.
• Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
• Handled all home health referrals along with PT, OT, hospice and wound care referrals.
• Collaborated with physicians and other healthcare staff to ensure patients were scheduled for the appropriate services.
• Received and processed patient scheduling requests in a timely manner.
• Charted all calls and notes for referrals, intake, and pt calls.
• Proficient with NextGen.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.

[Hybrid work when i was away at college]

• Unpaid- Family Company
• Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
• Implemented practical file system, promoting smooth data gathering and presentation creation.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Provided secretarial and office management support while building cooperative working relationships.
• Inventoried and ordered supplies for office.
• Scheduled appointments, meetings and events for management staff.
• Maintained accurate department and customer records.
• Composed correspondence, reports and meeting notes.
• Tracked and submitted employee timesheets to prepare for payroll processing.

• Unpaid Internship
• Attended and participated in meetings and brainstorming sessions with team members.
• Completed delegated credentialing- Semi-Annual Credentialing Submission forms
• Supported various program activities, assisting with administrative tasks.
• Shadowed 10 different Avera Health Care professionals such as Administrative, Home Health, and Health Plans for total of 40 hours to learn best approaches. (not including internship hours)
• Worked alongside senior team members to learn related job tasks and roles.
• Accepted instruction from management regarding assignments and tasks.
• Familiar with ACO Updates
• Worked closely with Payer Strategies department
• Worked in various departments to gain hands-on experience, including the Health Plans department and the Behavior Health department.
• Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
• Attended internal and external partner sessions to gain industry knowledge.

• Helped girls learn about Woman and Sports Day.
• Integrated myself into the community i live in.
• Ran fun games with kids and organized them in to groups.

• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Helped set up event at school
• Tables set up, chair set up, organization of people, table covers, etc.

• Salary: $10/hour
• Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed.
• Inventoried food supplies to determine needs and replenish stations.
• Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
• Resolved issues with cash registers, card scanners and printers.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Learned what it takes to keep a job, to do more than what is expected, and why efficiency is so important in the work place.