Jordan Chin
Rosedale,USA
Summary
Strategic Afterschool Director with 5+ years of experience leading high-performing youth development programs and overseeing complex daily operations. Proven leader in staff management, regulatory compliance, program innovation, and stakeholder engagement. Recognized for driving operational excellence while cultivating safe, structured, and impactful learning environments that support student achievement and organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Afterschool & Recreation
Homes for the Homeless
Jamaica, NY
07.2025 - Current
- Streamlined operations by introducing new processes that increased efficiency across departments.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Developed and implemented recreational programs for diverse age groups, enhancing community engagement and participation.
- Evaluated participant feedback to refine programs, improving satisfaction rates and overall effectiveness.
- Managed scheduling of events and resources, optimizing facility usage to accommodate various community needs.
Senior Operations Associate
Success Academy Charter Schools
Springfield Gardens, NY
10.2023 - 06.2025
- Serving as the primary point of contact for our families, staff, and master of ceremonies for a wide array of projects spanning events, facilities upkeep, and student form collection alike
- Ability to communicate and drive change across multiple stakeholders
- Strong and professional verbal and written communication skills
- Managed project timelines, ensuring timely completion of tasks and meeting overall objectives.
- Collected, arranged, and input information into database system.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Managed incident ticketing system effectively, prioritizing urgent requests and escalating critical issues when necessary.
Youth Soccer Coach
I9 Sports
Ronkonkoma, NY
08.2021 - 08.2023
- Developed and implemented engaging practice plans to enhance player skills and teamwork.
- Facilitated positive communication between players, parents, and staff to foster a supportive environment.
- Organized and led competitive matches, ensuring adherence to league rules and safety protocols.
- Evaluated player performance and provided constructive feedback to support individual growth.
- Streamlined practice schedules and drills for increased efficiency in skill development and time management.
Credit Representative
Petro Home Services
Woodbury, NY
02.2022 - 06.2023
- Managed a portfolio of customer accounts, ensuring timely payments and resolving any issues or discrepancies
- Communicated proactively with customers to collect outstanding balances and negotiate payment terms
- Maintained high levels of customer satisfaction with proactive communication, resolving disputes, and addressing inquiries.
- Negotiated favorable terms with customers experiencing financial difficulties to ensure continued business relationships while minimizing losses.
Package Handler
United Parcel Service
Laurelton, NY
08.2013 - 08.2021
- Worked collaboratively with team members to meet daily shipping deadlines
- Maintained a clean and organized work environment to ensure workplace safety
- Trained new hires on proper package handling techniques and safety protocols
- Conducted performance evaluations and provided feedback to team members to improve overall productivity
Afterschool Sports Coach
Divas For Social Justice
Queens, NY
01.2018 - 06.2018
- Developed training programs focused on skill enhancement and personal growth for diverse athletes.
- Facilitated workshops promoting teamwork, discipline, and social justice awareness among participants.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Fostered a positive team environment with consistent communication and motivational tactics.
Education
Bachelor of Science - Movement Science
CUNY York College
Jamaica, New York06.2016
Skills
- Effective oral and written communication
- Data verification and organization
- Proficient in Microsoft Office and Salesforce
- Effective listening skills
- Effective organizational skills
- Team building
- Strategic critical thinking
- Workload prioritization
- Operational excellence
- Meeting deadlines
- Project management
- Office administration
- Coaching
- Scheduling and planning
- Logistics management
- Customer service
- Safety policies
Certification
CPR/AED
Mandated Reporter
Languages
English
Native or Bilingual
Timeline
Director of Afterschool & Recreation
Homes for the Homeless
07.2025 - Current
Senior Operations Associate
Success Academy Charter Schools
10.2023 - 06.2025
Credit Representative
Petro Home Services
02.2022 - 06.2023
Youth Soccer Coach
I9 Sports
08.2021 - 08.2023
Afterschool Sports Coach
Divas For Social Justice
01.2018 - 06.2018
Package Handler
United Parcel Service
08.2013 - 08.2021
Bachelor of Science - Movement Science
CUNY York College