Professional Summary
Overview
Work History
Education
Skills
Timeline

Jordan Chromy

Timber Creek Grill
St. Louis,MO
Jordan Chromy
2027
years of professional experience

Dynamic professional with extensive experience in customer service at Timber Creek Grill, excelling in high-volume dining environments. Proven ability to enhance guest satisfaction through strong multitasking and active listening skills. Adept at training staff and implementing efficient processes, ensuring compliance with quality standards while fostering team collaboration.

Work History

Waitress

Timber Creek Grill | 2023 - Current
  • Provided prompt and attentive service to enhance customer satisfaction.
  • Accurately processed orders using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area.
  • Assisted in training new staff on service protocols.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Assistant Manager

Kevlar Coffee | 2021 - 2023
  • Assisted in training new team members on operational procedures and customer service standards.
  • Implemented inventory management systems to streamline product tracking and ordering processes.
  • Collaborated with management to develop promotional strategies, improving customer engagement and sales.
  • Monitored daily operations to ensure compliance with quality standards and safety regulations.
  • Developed innovative coffee and energy drink recipes to enhance guest experience.

Sales Associate

PacSun Clothing | 2019 - 2021

Welcomed guests upon arrival and addressed inquiries with professionalism.

Maintained cleanliness and organization of store environment.

Processed cash transactions accurately to support daily operations. Assisted in maintaining cash balance through regular audits. Supported team in managing cash flow effectively.

Processed bank statements for accuracy and reconciliation. Assisted in maintaining financial records and documentation. Supported the management of financial transactions and reporting.

Executed unpacking processes for new shipments to ensure timely inventory availability.

Education

High School Diploma

Fort Zumwalt West | Ofallon, MO | 12.2021

Skills

Customer service
Strong multitasking
Greeting guests
Team collaboration
Cleanliness
Attention to detail
Cash handling
Safe food handling
Payment processing
Service prioritization
Memory retention
Active listening
Menu memorization
High volume dining
Time management

Timeline

Waitress

Timber Creek Grill
2023 - CurrentRead More

Assistant Manager

Kevlar Coffee
2021 - 2023Read More

Sales Associate

PacSun Clothing
2019 - 2021Read More

Fort Zumwalt West

High School Diploma
Read More
Jordan Chromy