Jordan Clark
Clemmons,NC
Summary
Proven track record of delivering high-quality work within budget. Earned commendations at Garage Floors and More for outstanding customer service and project management skills. Strong problem-solving abilities and efficient time management consistently enhance client satisfaction and drive operational efficiency, resulting in significant repeat business. Meticulous attention to detail and ability to handle multiple projects simultaneously underscore unwavering commitment to excellence. Obtained nursing assistant certification during college years, equipping with valuable skills in providing reliable patient care, including taking vital signs, assisting with activities of daily living (ADLs), and administering medications.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Contractor
Garage Floors and More
09.2023 - 02.2025
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed 25 projects a week simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery (within 2) weeks of materials and resources to job sites, preventing delays in project timelines.
- Consulted with customers to assess needs and propose optimal solutions.
- Established long-term relationships with clients, resulting in increased repeat business.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures with zero on-site accidents.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Front Desk Receptionist
Mitchell Family Dentristy
05.2021 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed 45 plus appointments and meetings daily.
- Completed all tasks in compliance with company policies and procedures. daily.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Collected room deposits, fees, and payments.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Collected payments, processed transactions and updated relevant records.
Patient Care Nursing Assistant
Rose Vista Nursing Center
08.2018 - 08.2019
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance multiple times a day.
- Assisted patients with activities of daily living, promoting independence and comfort during their stay multiple times a day.
- Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
- Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures at all times.
- Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient at each shift interval.
- Transported patients between rooms and appointments or testing locations once or twice a week.
- Prevented cross-contamination by cleaning and sterilizing equipment before and after each use.
- Followed directions of licensed nurses to administer medications and treatments at all times.
Data Entry Clerk
Randstad
02.2012 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Created and maintained data entry logs to track data entry activities.
- Maintained files, records, and chronologies of entry activities.
- Corrected data entry errors to prevent duplication or data degradation.
- Analyzed current data records to provide detailed reports.
- Assisted with developing data entry processes.
- Followed data entry protocols, rules and regulations.
Education
Associate of Science - Science
Lenoir Community College
Kinston, NC06-2014
High School Diploma - General Studies
North Lenoir High School
Kinston, NC06.2012
Skills
- Time management
- Team collaboration
- Attention to detail
- Scheduling and planning
- Safety
- Staff management
- Conflict resolution
- Client relations
- Multitasking and organization
- Troubleshooting and diagnosis
- Adaptability and flexibility
- Hospitality services
- Registration
- Scheduling
- File management
- Cash handling
- Scheduling appointments
- Word processing
Certification
Certified nursing assistant
Languages
English
Native or Bilingual
Timeline
Contractor
Garage Floors and More
09.2023 - 02.2025
Front Desk Receptionist
Mitchell Family Dentristy
05.2021 - 09.2023
Patient Care Nursing Assistant
Rose Vista Nursing Center
08.2018 - 08.2019
Data Entry Clerk
Randstad
02.2012 - 07.2018
Associate of Science - Science
Lenoir Community College
High School Diploma - General Studies
North Lenoir High School
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