Jordan Clement
Middleville,MI
Summary
To obtain a 300 hour internship for the Winter 2024 semester to gain hands-on experience and knowledge.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
Thornapple Kellogg Schools
Middleville
04.2023 - Current
- Followed lesson plans and instructed a wide range of subjects Pre K-12 in the absence of the teacher
- Effectively managed student behavior while maintaining a safe, welcoming and energetic classroom environment
- Patiently provided guidance and support to students with their assignments and projects, assisting them in their academic growth and social development.
Owner/Operator
Pretty Baked
Middleville
02.2020 - Current
- Built new business by networking with local business owners and collecting customer feedback to drive improvements
- Created brand awareness through social media promotion, increasing audience engagement and following
- Successful inventory management and accurate records through continuous cycle counts and waste prevention
- Maintained favorable profit margins through effective budget development
- Made optimal buying decisions, regularly researching new trends and industry advances
- Drove bakery sales through development of new recipes and seasonal offerings
- Created special cake, cupcake and cookie designs showcasing customers' visions, for use at weddings, birthdays, and other events
- Built a positive reputation across Middleville/Caledonia with consistently high-quality and delicious baked goods while meeting customer timelines.
Sales Associate
Sprinkles Doughnuts
Caledonia
11.2020 - 03.2021
- Demonstrated selling experience in a fast-paced, service-oriented retail setting
- Managed multiple tasks simultaneously while meeting deadlines
- Adapted to changing priorities and unexpected situations
- Built attractive displays and merchandised products
- Processed payments quickly and made accurate changes to keep customer flow moving
- Delivered consistent service to develop the customer base.
Barista
Spartan Nash/Starbucks
Caledonia
08.2018 - 03.2021
- Processed customer orders and conveyed them to other employees for preparation
- Prepared and served coffee, espresso drinks, blended coffees, or teas
- Maintained speed and accuracy when preparing beverage recipes and specialty drinks to minimize customer wait times
- Retained knowledge of menu items to assist customers with beverage selections
- Documented complex orders to accurately process payments
- Satisfied customers consistently, quickly meeting needs with knowledgeable service while building a relationship with my local community.
Education
Masters in Mental Health Counseling -
Davenport University
Caledonia, MIBachelors in Forensic Accounting -
Davenport University
Caledonia, MISkills
- Networking
- Customer feedback collection
- Social media promotion
- Inventory management
- Budget development
- Researching new trends
- Recipe development
- Cake, cupcake, and cookie design
- Meeting customer timelines
- Selling experience
- Task management
- Adaptability
- Display creation
- Payment processing
- Customer service
- Order processing
- Beverage preparation
- Menu knowledge
- Substitute teaching
- Lesson planning
- Classroom management
- Student guidance and support
- Empathy
- Positive reinforcement
- Community service
Community Service
Member of two neighborhood gyms. Preferred baker of local schools regularly providing large orders of treats for students and staff. Donates treats to hometown businesses, police and fire stations and community events.
Timeline
Substitute Teacher
Thornapple Kellogg Schools
04.2023 - Current
Sales Associate
Sprinkles Doughnuts
11.2020 - 03.2021
Owner/Operator
Pretty Baked
02.2020 - Current
Barista
Spartan Nash/Starbucks
08.2018 - 03.2021
Masters in Mental Health Counseling -
Davenport University
Bachelors in Forensic Accounting -
Davenport University
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