Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Bartender

Jordan Cleveland

Summary

-Proven multitasker and problem solver, excelled at Alma College Stone Recreation by streamlining appointment processes, enhancing visitor management.

-Demonstrated exceptional customer service and time management, achieving high satisfaction at Polhcat Golf Course. Skilled in administrative tasks and fostering team collaboration, consistently prioritized tasks for efficiency without sacrificing quality.

-Organized and dependable candidate from lawn care company whose successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

-Drive employee at Dozer's Deli and Creamery went above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Candidate is experienced with managing administrative duties and customer service. Utilizes strong organizational skills to maintain efficiency and order. Track record of effective communication and teamwork in dynamic environments.

Overview

5
5
years of professional experience

Work History

Stone Recreation Desk Assistant

Alma College Stone Recreation
11.2024 - Current
  • Assisted visitors by providing directions and answering inquiries.
  • Managed daily office tasks to ensure smooth operations.
  • Provided clerical support, maintaining organized records.
  • Improved efficiency by streamlining appointment scheduling processes.

Bartender

Polhcat Golf Course
04.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Waitress

Dozer's Deli and Creamery
04.2024 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Childcare Volunteer

His Place Community Church
06.2020 - 06.2024
  • Supervised children of various ages on playground and field trips.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Provided a safe and nurturing environment for children to learn and grow through various educational activities.
  • Collaborated with fellow volunteers to create a positive atmosphere for children, fostering strong relationships among peers.
  • Managed conflicts among children, facilitating peaceful resolutions and promoting empathy.
  • Enabled smoother transitions between activities by establishing clear routines and expectations from day one onwards.

Lawn Care Worker

Grass Whackers
04.2020 - 08.2022
  • Operated power equipment including mowers, trimmers, blowers safely while adhering to company guidelines for use procedures.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Adapted quickly to changing weather conditions ensuring completion of jobs despite unforeseen challenges.
  • Achieved customer satisfaction by providing timely and efficient lawn care services.

Education

Bachelor of Arts - Double Major of Political Science And History

Alma College
Alma, MI
05-2027

Skills

  • Administrative tasks
  • Customer service
  • Time management
  • Front desk operations
  • Visitor management
  • Team collaboration
  • Problem solving
  • Multitasking skills
  • Attention to detail
  • Task prioritization
  • Customer interaction
  • Self-motivation

Accomplishments

  • Achieved Phi Beta Kappa by completing First and Second year at Alma College with honors and diligence.

Timeline

Stone Recreation Desk Assistant

Alma College Stone Recreation
11.2024 - Current

Bartender

Polhcat Golf Course
04.2024 - Current

Waitress

Dozer's Deli and Creamery
04.2024 - 08.2024

Childcare Volunteer

His Place Community Church
06.2020 - 06.2024

Lawn Care Worker

Grass Whackers
04.2020 - 08.2022

Bachelor of Arts - Double Major of Political Science And History

Alma College
Jordan Cleveland