Jordan Clyne

• Spearheaded a successful deal between Saxbys and Howard University by showcasing speed and quality of service
• Partnered with the SCEO to make inventory and ensure the Cafe is well-stocked and up-to-date with fresh products.
• Trained new hires efficiently, which led to multiple promotions within the semester.
• Led team of baristas to ensure high-quality customer service and operational efficiency.
• Collaborated with other department leads to streamline workflows, enhance interdepartmental coordination, and collectively achieve business goals.

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• Collaborated with other staff to increase efficiency during peak hours
• Participated in other functions, such as cleaning, during off-peak hours
• Greeted customers and provided excellent customer service, which led to 50% customer retention.
• Went above and beyond in making drinks for customers, which resulted in positive word of mouth for our location
• Prepared and served food efficiently while maintaining a clean, well-kept kitchen.

• Learned hard skills that resulted in improved job acceptance and retention.
• Learned to work under harsh deadlines to complete work efficiently and with quality.
• Learned vital soft skills in interacting with fellow employees.