Jordan Colombo
Boonton
Summary
At the University of Scranton, I excelled as a Resident Assistant, where I enhanced community spirit through the development and hosting of numerous social and educational events. Demonstrating empathetic support and effective time management, I successfully mediated conflicts and mentored new staff, significantly improving resident satisfaction and safety.
Experienced with community management, conflict resolution, and resident support. Utilizes effective communication and leadership to maintain positive living environment. Track record of fostering inclusive and engaging community atmosphere.
Overview
2
2
years of professional experience
Work History
Resident Assistant
University of Scranton
08.2023 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents in preparing for activity and social programs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
- Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Education
Bachelor of Science - Criminal Justice
University of Scranton
Scranton, PA05-2025
High School Diploma -
Mt Lakes High School
Mt. Lakes NJ06-2021
Skills
- Effective Time Management
- Supportive Team Contributor
- Empathetic Support
- Program Development
Languages
Spanish
Limited Working
Timeline
Resident Assistant
University of Scranton
08.2023 - Current
Bachelor of Science - Criminal Justice
University of Scranton
High School Diploma -
Mt Lakes High School
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